*I purchased a Voltas Vertis Plus 1.5 ton split air conditioner from Reliance Digital in Jan 2011 for Rs.34, 000/- . Since inception, the installation was extremely poor and shoddy. At the time of installation itself the refrigerant leaked out.
That was repaired but the condensed water accumulation instead of falling out of the room started falling inside the room. The three services that were provided by technicians, was, I must state, were terrible and I brought it to the notice of Tata Voltas via email.
I wrote it down in their work sheet too. Now my air conditioner has started malfunctioning, in that the unit is not cooling any longer. A service request was made on 27-04-2014 at 17.30 hrs appox and a service request docket number 14042705098 was SMSed to me by Voltas Customer Care.
Even after promising service within 24 hours, I am yet to hear from the company. I am now repenting having purchased Voltas instead of LG whose service is excellent. The next air conditioner that I will install will not be Voltas!*