I placed an order of Cake worth Rs, 999 at 3:45 PM for my employees in the outlet, as a gift of token. I was given a slot of 2-6 PM for which I placed the order. My employees waited till closure time, 9:00 pm, and I had to do multiple followups and raise complaints with the Customer Care. Finally at 10:30 PM I got a call from the delivery person, and I shared my home address(live location), as the outlet cannot be kept open all night waiting for the cake that was to be delivered at 6:00 PM. After all night wait, I had to call this delivery person at 11:30 PM again, and he told that he did not deliver it, as the given address was wrong. What does this Company expect us to sit and wait in the shop all night for the mistake of theirs. All our New Year fun was ruined by this FRAUD COMPANY. I NEED MY COMPLETE AMOUNT TO BE RETURNED ASAP.