Its really a very good Smartphone. I have bought this last month and its going pretty well . Boots faster . it doesnt have any heating problems. Charges really fast. not heavy as compared to similar ranged Smartphones.
About Service I dont think you need the service centre at all but still if you need it then I would like to share that in Kolkata there is lots of Redmi service centres and you wont get a problem finding service centre if you ever needed.
The phone is really handy and comes in your hand because of its 5 inch screen seriously design its very fast with 3 GB RAM and internal storage is the 32GB. If only one point I can point out about its badness about this product is its high breed SIM slot.