Is customer service generally better in private banks than in nationalised banks and if so why?My point of discussion is if c.s.(customer service)is generally very poor in nationalised banks, then what are the reasons for that? ( if the difference is marginal, it is quite common and need not be discussed at all).If the c.s. is really poor, there may be real reasons for that:1. all the nationalised bank staff are also generally good educated and well trained but the policies/ priorities of the respective banks may be coming in way of the c.s. as expected by the customers. After all, the policies and procedures of the said bank have to be followed by the staff. Generally, the policies of the private banks are user friendly (but costly) and those of the nat.banks are a little bit rigid in view of the vast and varied areas they work vast and varied types of work they do(but are cheap).2. The punishments for poor c.s. may be less in nat. banks than in private banks. Any other reasons?