Commented on stars2ice's review

Dear Anisha, we are sorry to hear about the quality of the product that you have received. Be assured that we always take utmost care to send finest quality products to all our customers. Going through your order, we find that we have received this product back from you and we will definitely resear read more...

Commented on bharath_14's review

Dear Bharu, we are sorry to hear about the inconvenience caused to you. We would like to inform you that it is very unlikely that the products that were ordered with us are not delivered and we would like to assure you that we will look into this issue and get back to you with the best possible solu read more...

Commented on ecylla's review

Hey Allyce, we are sorry to hear about the quality issues that you have had with the products and we would like to assure you that we have been looking into this issue and we would ensure that the same is resolved at the earliest. Our returns team would get in-touch with you for clarifications, i read more...

Commented on nikikalia's review

Dear Narinder, we are really sorry about the delay that was caused in your order. We usually ship all the products/orders within the dispatch date updated on the invoice however unfortunately your order has got delayed due to some internal reasons. We would like to confirm that as per your confirmat read more...

Commented on ktuttagunta's review

Dear Kalyani, we are sorry to hear about the mis-communication/confusion that has happened. We have sent you an email now with a possible solution. Looking forward to helping you in quickly resolving this issue.

Commented on ktuttagunta's review

Dear Kalyani, we are sorry to hear that you are unhappy with our services. We would like to confirm that for all returns, we would usually issue a gift voucher for the refund value if we do not hear from a customer for more than 7 days after we send emails checking on the same. We would also like to read more...

Commented on silou's review

Dear Silvia, we are sorry to hear that you were not satisfied with the service that you received from us. We have checked our records now and found that the product that you had initially ordered was re-processed upon your request and with a lot of effort the same has been delivered to you on 14th S read more...

Commented on SusanWilliams's review

Dear Susan, we have sent you an email in regards to the order which you faced an issue,kindly check on the same and revert. Thank You!!

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