Commented on own review

Nidhish, call up LetsBuy (I know, you're probably very sick of doing so, but try once more), and request a conversation with either Hemant Choudhary or Jagpavan. Either of those employees should be able to give you a better understanding of what is happening with your order, if they are still employ Read More...

Commented on own review

I forgot to update this review. The A/C is working well. I was informed by Vishal at LetsBuy.com that Mr. Hitesh Dhingra was not able to personally call me because he was busy. I had a conversation with Vishal, who is a higher-up in the company, and gave him lots of feedback on how the company shoul Read More...

Commented on gopinath_v's review

Nihal, are you against the progress of Indian society or something? If everyone thought like you, then there would be absolutely no progress. Give India another 10 years online, and you'll see the progress. It's still the beginning of the industry here, but over time, I know it's going to get better Read More...

Commented on own review

UPDATE: The air conditioner has been installed, courtesy of LetsBuy.com. Pavan called me while the installers were here, and I informed him that they were in the middle of installation. The A/C seems to work fine, and it did turn out to be the red one I had originally ordered. Let's hope that this Read More...

Commented on own review

MAJOR UPDATE: I have received my air conditioner today from a local vendor in my city. So after 5 weeks of searching for my air conditioner, they found it within 5km of my flat. LetsBuy has offered me free installation of the A/C from their side, so I have scheduled an installation tomorrow with the Read More...

Commented on own review

UPDATE: I just received a call from Shashi Kumar from LetsBuy, and he informed me that the local vendor has committed to delivering my air conditioner today by 5pm (Nov 18th). He also informed me that LetsBuy has offered to give me free installation on the air conditioner. They are, however, not su Read More...

Commented on own review

@loyalcustomer Are you serious? I've never seen or heard of any LetsBuy reps replying to customers in that manner. I have had over 20 conversations with them, as you know, and not once has a rep spoken to me like that. I don't believe a single word they tell me, but they have always been cordial, a Read More...

Commented on own review

ANOTHER UPDATE: I was about to post the above update on LetsBuy's Facebook page, where I had already posted this review some days back. I had also taken the liberty of replying to others' complaints about LetsBuy with my own opinion and feedback. Today, I find that my original review, along with my Read More...

Commented on own review

UPDATE: Today I received two phone calls, one from Pavan, and another from Shashi Kumar. After 5 weeks of waiting, they have located my air conditioner at a local vendor. I asked why it wasn't located 5 weeks ago, but they had no answer for me. They also informed me that I would be receiving the gol Read More...

Commented on own review

The problem with their FB page is that getting to the part of the wall where people post comments is a bit tricky. If you go to their wall, you'll see a little button right under the 5 banner pics at the top, where it says ''LetsBuy'', and then next to it a link that says ''Everyone (most recent)''. Read More...

Commented on own review

I received a call last night from a LetsBuy rep. I can't recall his name because after speaking to 20 different people, it becomes a bit difficult. He informed me that they could not get in touch with the vendor in Chennai to confirm if my A/C has been shipped to Bangalore. Well, it's now 11am the n Read More...

Commented on own review

Another update. I just received a call from Pavan this morning, and also Shashi Kumar just now, both of whom stated that my item will be dispatched from Bangalore by Friday. I was informed yesterday by Hemant Kumar that my item was going to be dispatched from a Chennai vendor to LetsBuy's Bangalore Read More...

Commented on own review

Rahul, why don't you post a new review, stating your order number and the problem you're having. I believe you may receive a call from Pavan with social media relations. I was told that there are no direct numbers or extensions. I've been asking for mobile numbers and extensions for some time now, Read More...

Commented on sakthivelparaa's review

Paraa, if you read the reviews, it has nothing to do with their courier service. It's them. It's the liars and cheaters working there. They take the customers in circles. They don't dispatch items on time, and lie about them being in stock. Very few have courier issues. The majority of the iss Read More...

Commented on own review

I told Pavan, just like I told Liton, Shashi Kumar, and Hemant Choudhary that I expect a call from them twice daily with an update, even if there is no update. They all promised me, yet again, that they will do so. I don't believe these scammers. I am going to continue to post negative reviews, nam Read More...

Commented on own review

I'd like to keep adding updates to this. I posted this review across the internet, including on Indian Consumer Complaints, and on LetsBuy's Facebook page. Shortly after posting, I received a call from Shashi Kumar of LetsBuy, who has told me lies before, claiming that they have again (same story a Read More...

Commented on own review

I also want to add that this is my 3rd order from Letsbuy.com. The first order was for a Philips DVD player for 2000 rupees. This arrived as described in a week. The second order was for a Morphy Richards Microwave and toaster, totaling about 5000 rupees. I was not in a rush, and when I was getting Read More...