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Member Since:Aug 15, 2013
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Customer relationship management (CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service. Customer relationship management describes a company-wide business strategy including customer-interface departments as well as other departments. Measuring and valuing customer relationships is critical to implementing this strategy. Horizon CRM- revolutionizing the way companies use business software and also innovating smarter ways of communication and collaboration among employees, customers and partners. Horizon CRM offers the fastest path to business success through its well structured capturing of business information enables you to get up and running instantly business data
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Reviewed Sampuran Yatra Pvt. Ltd. - Shimla
Im writing this with burning anger, deep frustration, and a heavy heartnot just for what I went through, but to make sure no one else falls into the trap of Samread more...
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