I had bought SONY HX100V CAMERA but I received another product, so I called them many times it cost me almost Rs150 totally, but still the problem is not resolved.
customer care said you will get your product today itself or next day, but never happened.
They asked me to return the product with all the details so I am not sure whether I will get my money or not.
My order number was IN2508111970.
So I cancelled the order but not sure will they refund my money or not.
So I asked them one hand you take this product and one hand give me my money. Lets see what they do.
I will wait only for 3 more days, otherwise I will have to sale this product outside as it is still sealed pack and not opened the product respecting INDIAPLAZA.COM. And hoping they will accept my "one hand you take this product and one hand give me my money" policy.
Update on 22-Sep-2011
Finally I got the carrying case and will be receiving 250 gift voucher as a compensation.
Finally I am satisfied, I got this experience that everyone needs to follow-up with them. but make sure that you are following up with the correct person. It will be taken care.