I have a Standard Chartered Titanium Credit Card since 3 years. Now facing a problem due to pathetic service by Standard Chartered Bank Credit Cards India. I submitted a cheque to Std Chtd against a due credit card repayment, well on time, around 10th March. It cleared at ICICI bank, yet the StanChart folks insist that this cheque has not cleared. I have called the StanChart call center multiple times, submitted a scan of cheque to their mail IDs, yet no proper response in 60 days. They promise call back, but nobody bothers. I have paid every due amount on time. Is this the way to treat a 10 year long customer?
Can someone from StanChart Cards wake up and resolve?