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My claim eperience was nice .my pre auth apporoval come in 1 hour .fast email reply .yes 2 query raised regarding my disease but I explain very well .and then my surgury happened and final approval happen in 2 hour after discharge, .and then after 15 days I submitted for pre and post reimbursment .on 16th may I submitted my pre and post claim .and today 25th may I got my full amount in my account .star heath give detail approval letter with all information,
before rejecting any claim star health give 3-4 chance, and after rejection star health give proper explanation of rejection and doctor number for your resolution .75% claim reject from the customer fault.they hide previous medical history .but before surgury all test happen in hospital, so you will cought there so .
star give every claim if your claim is genuine.