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India
Member Since:Aug 19, 2007
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Hilarious
1
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The Customer Service is useless. They have some Concerned Department who never call back even if the agents escalate. The technicians who come home are hilariouread more...
Wildfire-Beware of Customer Service
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Reviewed Concorde Motors - Bangalore
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Commented on own review
Sorry for such a late reply. Was out of station for a while. I am not facing such problems with this phone.
Thanks dude, I appreciate your response. I tried these steps too, but did not work out. Swear, I was not using the phone at all. I just used to turn it on until it gets off. I finally found the CEO's , COO's and other higher authorities' email addresses and had to email them. I got a call back the n read more...
Guys, the car was completed once I had intimated about the same to Tata Motors. I am happy that they took care of the issue, though it took some time. I filled a new feedback form, the other things were taken care off. The first service was done thereafter, it was done well.
This is the update for today: As usual, the left mirror did not arrive yet. My wife went to the showroom today. I was given a feedback form at the time of delivery, which I refused to fill unless I get the car completely. My wife asked for the same form today. To her surprise, in the scale of 1 read more...
The salesgirl did help us a lot thereafter. I also spoke to a manager (Can't mention a name over the net) in the showroom who assured that it will be dealt within 1 day. I left the car in the showroom for 3 days (last Wednesday). Everything was done except for the left side mirror. I was told tha read more...
Thanks, the car is troublefree at the present moment, hope this continues.
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