Consumer written product reviews on Water Heaters - AO Smith Water Heaters

Worst customer service ever

On AO Smith Water Heater

rajsekhardodda Jul 05, 2020

Worst customer service ever. My water heater is not working for last one month. I raised a case with customer support(12909663) but unfortunately no action was taken..i called multiple times and escla...

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Very poor service

On AO Smith Water Heater

stutichowdhary789 Jul 02, 2020

A very ’A’ quality product but the service is ’Z’ quality. We had been complaining regarding our filter for more than a month but none (all the 4 technicians who came and visited o...

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Worst after sales service in the industry

On AO Smith Water Heater

ranjan_m Jun 16, 2020

In am writing this on 16th June. I place a service request on 4th June. There is absolutely no action on my request. I have called tthe customer care many times. They have no clue about when my RO wil...

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Absolutely stunning performance

On AO Smith Water Heater

sulaysaha1 Jun 07, 2020

I had fit a ao Smith geyser and had been using it since past 3 year..no service required till date..product is easy to use and very durable..it lived upto my expectations " fit it and forget it" in tr...

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Worst After Sale Service AOSmith

On AO Smith Sas 25 L Instant Water Geyser

piyushranjan07 May 24, 2020

Please dont buy any product of AOSmith. They are shameless. Despite all escalation and follow up even they dont response even. Better to buy any local brand than AOSmith.

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My AO Smith water filter is in non functional

On AO Smith Water Heater

sowvick.chatterjee May 23, 2020

Service Ticket No - 12759448 closed without solving the issue by unskilled technician. AO Smith management doesn’t have completed service job sheet with customer sign.
Deliberately update of th...

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Cracking sound

On AO Smith Water Heater

kaushikbhattu5 May 17, 2020

It sounds like it’s going to blast.. This is seen from first day. Not happy and really not recommended..

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Worst ever customer care and product

On AO Smith Water Heater

shivraj80185 May 11, 2020

Starting from the third month of purchase to one year three times the filter stopped working. Machine started giving indictations. Few months back in warranty period we took paid AMC service and now f...

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U guys SUCK!!!!!

On AO Smith Water Heater

vijayraokakde May 08, 2020

You guys really SUCK!!!!!! Despite so many emails and calls I haven’t got my product serviced. U people have spoiled my RO unit on the last service in Feb. I have been following up since then, bu...

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They cheat by replacing filter ever 5 months

On AO Smith Water Heater

rborapura Apr 27, 2020

Please do not buy this product. From last one year every 5 month, they replaced water filter by charging Rs 2000 . They claim that filter life is dependent on water usage but in my case, the water usa...

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