Consumer written product reviews on Water Heaters - AO Smith Water Heaters

Worst product and service

On AO Smith Water Heater

pravinpatil81508120 Sep 19, 2025

I purchased the 2 heaters for my 2 bathrooms. From the installation the issue started. 1stly they charge heavily for installation INR 3000+ per heater, which any plumber can do in 500 INR. Then they i...

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Highly defective products

On AO Smith Water Heater

ksrinivas4u Jul 28, 2025

Pls don’t buy AO Smith products. They are selling defective products. They promise to refund but refused later. Karma will speak when the proper time comes.

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March 19th service

On AO Smith Water Heater

venkat3033 Apr 19, 2025

March 19th 2025 service done, charges of 250+250=500 INR, again today 19th April 2025 facing same issue. Worst service from AO Smith and now I call for service they charging again same 250 service cha...

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AO Smith geysers

On AO Smith Water Heater

kkmadanspo2013 Oct 15, 2024

We have purchased two geysers of ao Smith from the reliance outlet , Gaur City mall Noida West on 14/9/24 but not working from the day of its installation, no response from ao Smith n service provider...

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Poor Customer Service

On AO Smith Water Heater

thomascj1962 Sep 28, 2024

I purchased an AO Smith geyser, but unfortunately, it doesn’t heat properly. I contacted customer service for assistance, hoping to get the issue resolved, but I have received no support so far. It...

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Worst Customer care and service process and staff

On AO Smith Water Heater

rachinmishra177 Aug 28, 2024

From last 5 days I am waiting for installation of my geazer, tried a lot to get help from customer care, customer care gave me some supervisor no and supervisor gave me another number and they told yo...

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FRAUD SERVICE: AO SMITH

On AO Smith Water Heater

patrick749 Jul 08, 2024

They will force you to buy AMC. However, device’s are programmed to show alarms JUST AFTER AMC is expired. I raised service request (SR# 19320902) during AMC validity period because of BAD TASTE ...

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Service is very bad

On AO Smith EWS-1

kdevarshi Jun 02, 2024

Very bad product pls don’t buy this and service is very bad I am facing problem from last one month no service engineer has coming and his department head Rakesh Varma has not pickup calls very b...

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POOR PRODUCT

On AO Smith HSE SGS 15 L Storage Water Geyser

drskoolwal375 Mar 23, 2024

My new AO smith geyser is making unleasant sound while heating.I called the servive person. He says its normal and there is no solution for it. This is rediculous, as it is never mantioned when you ar...

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HORRIBLE - RUN

On AO Smith Water Heater

luvair100 Jan 25, 2024

GREEDY.JUNK PRODUCTS.HORRIBLE for the environment bec. they do not last more than SIX YEARS Called about a tank that lasted ONE YEAR. It is leaking. Takes a lot to install a tank, not a job intended t...

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