Consumer written product reviews on Water Heaters - AO Smith Water Heaters

Worst Service Dont Buy AO Smith Brands

On AO Smith Water Heater

akarthickeyan83 Jan 12, 2024

Even Normal Free Service also they are Not Coming, even So Many Remainders Given to Them. This Is My Caller ID Ao Simth office 960085xxxx call id =18597384. Still Now No Responcce. Very Worst Service....

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AO Smith instant water heater throwing sparks.

On AO Smith Water Heater

anirudhrege479 Jan 08, 2024

My instant water heater, the one I purchased just 4 months back, started throwing sparks on the water inlet pipe. We raised the complaint and the support person didn’t turn up for 2 days. He fina...

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AO SMIT Pathetic customer support and installation

On AO Smith Water Heater

deepakcarnelian602 Dec 23, 2023

We bought heater from croma and it was told by croma team this is global brand and best in class but service is pathetic service engineer no. Was messaged yesterday and that person doesn’t have c...

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Worst possible customer support

On AO Smith Water Heater

sudipthedevil Dec 14, 2023

Had bought the latest Z1 water purifier exactly 7 months back, about 5 days back got the indicator that filters needs to be changed. I tried contacting customer support for service, it has been 5 day ...

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Water purrifier

On AO Smith Water Heater

gopeagt2011 Nov 30, 2023

I am very much upset with the service support of AO SMITH water purifier. My case id 18464819 under AMC pending from 22nd Nov 23 and today is 30th Nov 23. No one is taking care of this complaint. Even...

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Horrible installation experience - waited 15 days

On AO Smith HSE SGS 25 L Storage Water Geyser

tarunsmitra Nov 25, 2023

Finally had to get local installer on my own. No installation done in 15 days by AOSmith technician. AOSmith makes decent quality geysers but buying online from AOSmith can try your patience. Complete...

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Breaks down in few months,horrible service support

On AO Smith Water Heater

drsagnikray Nov 16, 2023

1) Bought one on dec 2022, broke down after use of only 2 months worth of use of one winter, did not start again on sep 2023. 2) Still waiting on customer support to repair it after 20 days nearly, th...

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Service Ticket 17929739 15 days not solved

On AO Smith Water Heater

ashokkumarsheri Aug 18, 2023

Service Ticket 17929739, I am still not getting a proper response from your side, Poor service, worst customer care, no one is taking responsibility and no proper answer. Useless company product I hav...

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Horrible and miserable product & service

On AO Smith HSE SGS 25 L Storage Water Geyser

zubin1 Jul 18, 2023

Bought the product in 2020. Bought AMC in 2021. Ever since I have been asking them to come and service the water heater, but no one bothers to come. Instead, they SHAMELESSLY close the service report ...

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Worst brand, worst service providers

On AO Smith Water Heater

mitchellrobin18 Jun 25, 2023

I was made to buy this product by the sales men of Vijaysales, claiming this is the best company even got the insurance extended on the his claims. He was doing his job well but the company AO smith c...

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