Commented on sreedevikn's review

i have a very bitter experience with acquaguard geneus service people. i have already complained in this regard but company is not interested in taking any action . so i just thrown the water purifier to scrap

Commented on own review

I WILL NOT BUY EUREKA FORBES WATER PURIFIER AT ANY COST IN FUTURE.

Commented on own review

finally because of bad service of ION EXACENSE PVT LTD JAYANAGAR BENGALURU, I HAVE THROWN THIS ACQUAGUARD GENEUS WATER PURIFIER TO DUSTBIN THIS ION EXACENSE PVT LTD PEOPLE HAVE NO KNOWLEDGE OF REPAIRING THIS WATER FILTER BUT TAKEN RS 8500/- AND SPOILED ENTIRE UNIT ITSELF INSPITE OF MY REPEATED REQUE read more...

Commented on own review

YOU HAVE LOST A GOOD CUSTOMER WHO WAS CONFIDENCE IN EUREKA FORBES SINCE MORE THAN 15 YEARS BECAUSE OF YOUR MISTAKE IN ONLINE SERVICE BOOKING SYSTEM OR SENDING LEEDS TO THIRD PARTIES WHO APPROACH CUSTOMERS SO THAT THEY BELIEVE AND PAY THE AMC AMOUNT AND GET CHEATED BY THESE THIRD PARTIES. I HAD CONTA read more...

Commented on own review

no use. though i booked service online using eurekaforbes, a third party came and took 8500 rupees for amc and pretended to service acqua geneus of cost of rs 22000/- , could not repair. no refund; no response from eureka forbes; i contacted few representatives of acquaguard over phone and through e read more...

Commented on own review

I HAVE ALREADY WRITTEN SEVERAL EMAILS . YOU MAY PLEASE REFER TO SAME. I RECEIVED CALLS FROM EUREKA FORBES ONLY ENQUIRING ABOUT TO WHICH NUMBER I GAVE MISSED CALL. THATS ALL. NOBODY CAME IN PERSON TO CONTACT ME. THIS IS EUREKAFORBES SYSTEM OF SERVICING.

Commented on own review

I HAVE ALREADY SENT MY INFORMATION IN THIS REGARD.

Commented on deepaknemappachau's review

IN MY CASE ALSO, MY ACQUAGUARD GENEUS STOPPED WORKING AFTER ONE YEAR. AFTR GIVING MISSED CALL TO A NUMBER GIVEN IN WEBSITE OF EUREKAFORBES SERVICE REQUEST WEB PAGE; A PERSON CAME (BUT HE IS FROM ION EXACENSE PVT LTD, JAYANAGAR BENGALURU) AND CHANGED CATRIDGES; IT STARTED WORKING; BUT ONLY FOR 2-3 DA read more...

Commented on eurekaforbesorm@watconsult.com's response

Respected Sir/Madam, I had written several emails to customercare@eureka forbes email id and i received several calls from eureka forbes ; representatives expressed their inability to resolve this problem; the main reason is as i have already given AMC to M/s Ion Exacense Pvt ltd with paymentof Rs read more...

Commented on selvavi88's review

almost same problem here; M/S ion exacense pvt ltd took rs 8525/- for two years AMC from me ; Geneus worked for 2-3 days; again i contacted technician; he tried; but failed to rectify. He told that he will send another colleague to look into this problem. so far NO RESPONSE to my calls. BOTH EUREKA read more...

Commented on puneetgt's review

Real headache with Acquaguard is its AMC - Rs 4000 per annum ; they simply come once in three months and clean one of the 4 catridges (simply flush out water from it) and refix it and go. nothing else. for any extra service like replacement of pipes, reinstallation if any we have to pay extra amount read more...

Commented on puneetgt's review

these water filters real headache as governments don't supply pure drinking water to all

Commented on Hamlet77's review

HELLO IN INDIA, NO GOOD SERVICE AFTER SALES. 'JUST SELL AND FORGET CUSTOMER' IS THEIR AIM. SO YOU CANNOT EXPECT GOOD SERVICE. I HAD EXPERIENCED SUCH EXPERIENCES IN CASE OF BAJAJ CHETAK, MAHINDRA RODEO, LUNA ETC. JUST TRY TO KNOW MORE INFORMATION ABOUT THE VEHICLE FROM USERS AND THEN BUY . SO THAT YO read more...

Commented on Hamlet77's review

AS FAR AS MY EXPERIENCE IS CONCERNED ALMOST ALL DEALERS ARE THE SAME. THEY PRETEND GOOD SERVICE TILL YOU MAKE PAYMENT. AFTER RECEIVING PAYMENT; THEY DONT CARE FOR YOU AND FOR YOUR VEHICLE. THEIR AIM IS 'JUST SELL FORGET SERVICE'.