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Today I have provided my scooter service, without checking any reviews online. I totally made wrong choice. They took my bike around 10 AM and the rider asked me to come 1.5km from my home location, I still went and picked up him and provided the bike. After the bike was taken to service center, they gave me some quotation of 4500rs. even though the air filter was changed 3 months before, they still said it need to be changed, and when I asked can you send me picture of the current air filter in the scooter, they said, it yet to be opened, so before even checking the scooter parts, they gave me a quotation of 4500rs and finally they demanded all the parts need to be replaced else bike would stop somewhere, I was using this bike without any issue since it is 3 months from my previous service, so thought to give for general service, now they said it has to be replaced, I still proceeded with all suggested spares, I thought at least I will get my scooter in good condition. As soon as I received the scooter, I couldn't able to move the scooter itself, the reason the brakes were too tight and it was not allowing me to move itself, when I asked the delivery person, he said yes its not working. Will anyone expect this kind of answer from when the scooter is serviced and it cannot even move? Though they have changed both front and back brake shoes as per their invoice. I got frustrated and asked them to repair and come, meanwhile, the person started asking for money so he can leave from here, I denied paying it without scooter function, I cannot make any payment, then he took the scooter again he said he will come in 1 hour, but he didn't come, I called him at 10.40 PM he said, he will come tomorrow, I worried a lot and asked him to fix the issue and handover the scooter, then he came in next 15mins and gave scooter, the scooter is still not functioning properly at it is already 11.15, I was more worried, that I might lose the vehicle if I give to them. later they asked me to pay and I still asked them why the petrol tank reduced by half, they mentioned they didn't take anything, maybe the rider took it, they don't have any picture when the received bike for service and they denied of the petrol issue. Also, when I asked a cross question, why you ask to change the air filter initially, even though it was changed 3 months before, he told it got full of oil so he suggested that and he did replace now. but the truth is they didn't change that as per the invoice. So it is complete false info. now I am more scared of what else they have stolen from my bike. I tried to call GoBumpr multiple times today, when I had several issues, they were not available, and in the app, it was showing a different scooter image, and in the invoice, it has different customer name than mine. So now I am more worried, did they really change things for my scooter or someone else scooter, and they charged me 4192 just like that and stole my original parts instead along with a half tank of petrol. @GoBumpr, if you really care about your customer, please reply to me or call me on the registered mobile number. It is really the worst experience that I had in my life ever.
Jul 29, 2022
I have explained below an extremely dissatisfying experience with Gati in three parts. First, Gati's website showed me an estimate of Rs.2338, when I put in the exact weight and nature of items to be shipped. The value of the three boxes entered by me was Rs.150, 000. I went ahead and confirmed the booking. At the point of booking, I was shown no revised estimate nor any prompts to complete payment. Then a pick up agent is assigned, Mr. Surender, who then shows up to the house and states the boxes require extra wrapping which would cost Rs.600. This would be added to the total of Rs.5460 that is the company's quote. In total, I paid Rs.6060. When questioned about the rate he assures me this is the rate and the company can clarify. Moreover, I am verbally assured by him that the tv's are insured by Gati. Gati came to be a widely recommended company and as a first time Gati customer, I placed my faith in the company and went ahead with this booking, hoping that customer care will resolve any issues and reimburse me for the excess charge. I did not go through the shipping docket he left at home at that point. When I checked, he had entered the value insured on carrier risk as Rs.40000. Even if that were to be believed, my property worth Rs.34000 has been damaged. Second, my package arrives and one TV is damaged. I take it up with customer care and my POC is Mr. Rohit. He assured me that he understands my issue and that this is not the company policy to ship household items under carrier risk, however, since the website misled me to believe otherwise, the company will of course support me in getting a claim for the same. Concluding that it was Gati and the shipping partner at fault. Four days go by, and the brilliant solution Rohit has come up with is that the company can not help me. I am left stranded, with zero ownership from Gati as to the blunder that has taken place. I would like to understand how this is the customer's fault. When the customer has entered the value of the shipment and chosen to pay extra money so that the package can be insured by the carrier, how can the burden fall on the customer when the package is damaged en-route. The customer did not receive any verbal or written communication that the risk was theirs. Third, I received a call from the pickup agent, Surender, that his job is at risk and I should settle it with him personally. I accepted his apology and assured him that I am not interested in endangering his job nor any personal settlement. My issue is with the company and I will take it up with them. At present, I am an extremely dissatisfied Gati customer who has not only had their trust breached, but suffered the loss of property worth Rs.34000. Additionally, the emotional trauma that Gati's customer care system is inflicting is immeasurable. It is taking up my time, effort, and mental sanity. It has become a source of constant anxiety. I am at a loss of understanding how to handle this situation.
Jul 28, 2022
I enrolled for a live session with this self-proclaimed business coach Ameet Parekh after attending his demo class. He claimed that he does a live session in 5-star hotels and promised that in 3 days live session he will teach many tips and tricks to run a successful business. I believed him and enrolled for a live session and paid him 12K rupees. Unfortunately, when the session was scheduled to happen, there was a lockdown due to COVID and the live session didn't happen. Since everything was closed, nobody could do much about the situation and though there was no communication from Mr. Parekh, I was convinced that the session will happen whenever things will get back to normal. But suddenly one day I received a call from his team that they are conducting the virtual session and asked me to participate in that session. Since I paid such a huge amount, I did not agree to attend the virtual session and asked his team member that I will wait till the next live session happens. She forced me a lot to attend the virtual session but I told her that I am not interested as I have paid a huge amount and also that I won't be able to concentrate much during virtual sessions. Anyways, more than 2 years have passed since the payment has been made to him and now I decided to contact his team but none of the team members was contactable. Moreover, when I contacted Mr. Parekh on his Facebook page and asked him when the next live session is scheduled, instead of getting a reply, my profile was blocked and I could not send him any follow-up message. Now imagine a person who claims himself as a business coach and shows off that he drives a Mercedes(I am sure it is not his own), is behaving in such a manner that he doesn't want to offer his service despite taking the money. Now let's discuss his coaching. Trust me guys he has nothing to teach except basic marketing concepts which you can easily learn by watching Youtube videos on marketing. Actually, for some time he was also doing live sessions in the afternoon and I was curious to know what he teaches so I used to attend those sessions, But I was highly disappointed after attending those sessions as he was just teaching the concepts which most of the businessmen would be aware of anyways. At that moment itself I realised that I made a mistake by paying him 12K but I was still optimistic that maybe a live session would bring in something really interesting.  I also doubt the authenticity of the awards which he depicts on his landing page because I have attended sessions of many renowned business coaches and Ameet Parekh's knowledge is not even 1% as compared to theirs. One more thing I would like to highlight which also proves he is a conman. Earlier he was operating as Ameet Parekh, then he changed the name of his company and was operating under that name(I don't recall the name of that company). Now he is operating as theentrepreneurfactory. Just imagine a business coach who himself is so confused that he has changed the name of his company thrice, how come he will guide others to do the business successfully? In the end, I would like to request everyone who is reading this review that please don't fall into Ameet Parekh's trap. There are some outstanding coaches out there so better try to enrol for their sessions rather than being the prey of this fraud guy.
Jul 27, 2022
I was a bit hesitant to post as I was not sure if I have to review the outcome or the process. In the end, I have decided to post this to benefit others. First of all, Dr. Manulakshmi is a good doctor. She patiently answers your queries and is very knowledgeable. We had a baby a few weeks back, thanks to the doctor. She also has a terrific success rate with c-sections and that is the biggest problem. She and the clinic will force a c-section upon you, sometimes subtly and often times very openly. While the outcome is always a successful baby birth, I wonder if this is done to improve the success rate or for financial reasons. My wife is in her late 30s and the doctor's plan was to induce labor at a prescribed date. We do not believe in good and bad dates and selected the earliest date to not mess with the baby(this was our first baby after being married for 15 years). My wife was given the injection for pain induction at about 9 AM. The doctor came up at about 11:30 AM, called me, and said the pain hasn't started and that it is safer to go for a c-section. I had no choice but to say yes. The operation was successful. But here are the nuances that most people will not recognize: 1) My father-in-law who was waiting downstairs told me that the doctor was prescribing c-section operation-specific things like a knife, gloves, etc. at about 9:15 AM, to the nurse to buy from a nearby pharmacy. But he did not know that the materials were for his daughter. But I realized later that there was no other delivery at the specified day other than my wife's. I wonder if c-section was pre-decided already, why do the drama of pain induction in the first place? 2) I wonder why my wife was given just 90 minutes to go into labor after the induction, while it is a fact that labor pain can take some time to begin. 3) I spoke to another patient's husband whose wife has also prescribed a c-section. In their case, the patient had a c-section before in the United States for her first birth and the doctor callously told them that it is the only option, as if vaginal birth after c-section(VBAC) is not a thing. I agree this is just selective bias, but read up about similar reviews about the doctor. My parting advice is to consult with the doctor for the pregnancy, but ensure you have the delivery done at a different hospital, where normal deliveries are preferred.
Jul 26, 2022
Friends, Be alert and aware while buying Samsung Fully Automatic top loading Washing Machine as it seems that refurbished machines are being supplied as new machines. This I am saying from my own experience. A refurbished fully automatic top loading machine has been delivered to me which damaged my clothes in the demo wash only. But the company is not willing to accept this. Though it has 5 years warranty but no use as Samsung is not willing to refund my money. They say that the machine is technically fit even though it has damaged my pillow covers in the demo wash. They have also not responded to my legal notice. They close the complaint at their end without resolving the matter. I purchased a top loading washing machine(ZPLU - SAMSUNG WM TL 6.5KG WA65T4262FS/TLSL 5S) from the Croma store, South extension on 05.05.2022 vide Invoice number SLA048001499970 . The machine was delivered to me on 07.05.2022 and installed on 08.05.2022. When the machine was unboxed, I noticed that there was **1.** Minimal packaging with no plastic cover on the machine. **2.** There was dust on the backside of the machine as if it had been used before. **3.** Both the detergent box and lint box are loose as if they have been used before. Lint box has prominent ink marks which show that it is a refurbished machine. (pic attached) **4.** On the cardboard box the manufacturing date is written as March 2022. But on the machine, the sticker shows that it is a 2021 model. When I raised this question I was told that only performance matters. While installation the service engineer told me that normally the Samsung warranty is for 2 years but on this model, it is for 3 years. Now I realise that this is a marketing gimmick. Instead of selling refurbished machines at a lower price, they are selling it at a price of new machines and instead have extended the warranty by a year. When I asked the service engineer that why there is no plastic covering on the machine. He answered that these days it comes like this. This sounded strange to me as last year I had bought a Samsung refrigerator, from the same Croma store, which was nicely packed. Though I have registered my complaint on 09.05.2022, the very next day of the installation and have requested Samsung to refund my money but they are not willing to accept the truth and continue to say that their machine is technically fit even though it damaged the clothes in the demo wash. I am a senior citizen. I bought this machine from my monthly pension to get some relief from the washing chores. But on the other hand, I am experiencing physical and mental agony for the past two months. since the purchase of this product. My family has been a Samsung Loyalist for the last 20 years but with the purchase of this product and the arrogant attitude of Samsung, all out trust is broken. I did not think that they will defraud me in this manner. Be careful friends.
Jul 25, 2022
I am Manjunath Kadirvelu writing this to let you know that I went through a horrible customer service experience when I visited one of your Jeep branches at KHT Kundalahalli Main Road, AECS Layout, Brookefield, Bengaluru, Karnataka 560066 on 13th June 2022 In relation to my visit to the KHT Service station at 09:30AM on 13th June 2022, the Job card was opened @ 10 AM, the car was due for a general service, informed the executive will wait in the customer lounge and get the car delivered after the service. I had to wait for 6hrs in the customer lounge to get no updates, I walked up to the service bay to check on my car, then the car was brought at 04:30PM to the ramp for the technician and mechanic to evaluate. I had a repeated complaint with the clutch, Clutch Assembly was replaced in my previous service due, however this complaint was ignored. I stayed in the service bay to view their service, it was pathetic, no one had a clue of the issues in the car, it was concluded that the Front RHS and Dip stick bush must be replaced, which would take another 2hr from now. Another person informed me that there is a step in the disc which has to be replaced. Note: The service executive did not inform me that it would take long hours to address my car, else I would have planned my day by not waiting in the customer lounge. · Team approximately took 45 Min to perform the general service, however, the service advisor proclaimed that the car wash would take 2 hrs, so we cannot afford to do it now as there is a lack of faculty concerns. · I had also informed the executive that an appointment which was scheduled at 06:00 PM but he was reluctant towards it. · The car was delivered to me at 05:45 PM without addressing any complaints and washing. I understand that it might take a longer period to provide a service to a customer due to excessive rush but it does not justify how they denied my concern. I waited for more than 6 hours only to be told NO. Some of the employees were sitting idly and doing nothing. With much dismay, I had to return home without any solution. I am very disappointed with this staff's unacceptable behaviour. I am hoping you have video cam records to observe what actually went wrong that day. In case I do not hear back from you within the next 2 business days, I will hire a lawyer to sue your branch on the grounds of customer harassment and false accusation. I regret having been in your service station and will never be there. However, you should know how poorly your staff treats your customers. I am hoping you would take the proper initiative to offer a better customer experience in the future by hiring more professional employees in Jeep.
Jul 24, 2022
We had very worst situation faced with zoom car. Even if some major issue happened also they won't care and they will make us to wait even to call from higher team they will take hours of time. We have booked the car on July 18th night for the 19th July for around 10+ hours. Firstly we booked the swift car Pick up timings - 5.30 Am in morning The first location was showing royal park residency layout jp nagar 9th phase When we went there we didn't get car Again in app location it started showing avalahalli we had gone there too but we could not find vehicle From morning 5Am to 7Am we were roaming in road for the vehicle sake..we called zoom car customer care service executive were telling the location latitude but even there the car was not there. Finally they arranged one more car Venue it was again jp nagar 3rd phase but in zoom car Application the location was showing wrong as 1st phase We contacted owner and they sent location and then we reached We travelled from avalahalli to Jp nagar 3rd phase By the time we reach it was around 8.30 AM Owner told The car was came after trip just one hour before From past 4 days it has gone for other trip His worker just washed the car and handed over to us.. We started trip by 9AM Ist We had some medical emmergency with parents and took the zoom car as my car was given for service. We finished the tasks, We poured the disel and while coming back to Blr from Mysore inbetween Mandya near by Girls clg it suddenly stopped.. We tried starting car it didn't workout the time is around 7.45 We were getting the error pop up like - Battery Discharge warning ?? please use system with the engine running.. We don't know the exact issue We started calling Zoom car people around 8.15 Pm They took the escalation and told that they have raised high priority case and asked to wait for 30 min But we didn't get any update even after 1 hour also I again called the executive like you please contact service centre near by and get it ready we will repay bills.. We tried that also the mechanic people had come and verified they said fuse, battery all looks fine. Some internal technical issue we are not able to start now you please contact the showroom people for this like that and they went off.. It was almost around 9.45 We tried in all the ways but the car dint get start.. We tried calling back to back for zoom car again they started telling wait for 30 min Me and my wife in the road waiting in that night Our situation like we can't leave car in the middle road and come They were telling to wait there for 30 min every time we called to zoom car.. We waited from 8.15 PM to 11.30 PM we have not got any call.. By last i recorded call and warned them if we don't get any call from higher team i will give compain legally.. They started giving missed call and saying call is not able to connect and it's not reachable.. They were playing game even if that's emmergency.. We had gone for hospital and coming back my wife is with the middle of the road we waited almost 2 and half hours.. Zoom car people will call if the car didn't reached back to destination But we are calling for emmergency help that car is not getting on for that no one responded.. It was the worst service ever..please do not opt for this kind of irresponsible service and make your life risk.. They call for car but not for emmergency.. Please do not risk your life's with zoom car booking.. Even if ur dieing they will ask us to wait for few more hours ??
Jul 23, 2022
HealthKart denying to honour their Commitments – to Provide GST bill in my Company’s Name & GST Number(to claim GST tax Credit) for purchase of their Products. Before placing order, I called their HealthKart Customer Service on 8th July 2022 to check if they can provide GST Purchase bill in my Company's Name & Address, NEHA from HealthKart confirmed that YES - same can be provided after the order is delivered. (Kindly Note: I have all call recordings confirming the same and other/future call correspondences as Proof) I placed an order of Protein & other products(Order # HKA-74454-53889170, Amount 4748) via their online website: on 8th July and the same was delivered on 10th July 2022, Sunday, also I started consuming the products as soon as the products were delivered. I emailed the company & called numerous times for the GST Bill – which they have denied & refused to honour their commitments. On 19th July 2022, after a long wait, I called their Customer Service to speak with Aparna, ROHIT answered the phone & denied that Aparna is not available, as rudely told me to approach any Legal Help or approach Consumer Court & Respective Authorities and /or I can or take the issue on Social Media against them, THEY DONT CARE & WILL NOT PROVIDE ANY GST BILL. I have already filed Consumer Complaint against HealthKart for appropriate Action & Justice too; 1. Prevent Online Frauds by Banning such fraudulent Websites and restrict their business. 2. Save other customers from losing their hard-earned monies. 1st Call Recording as PROOF uploaded. Stay tuned and LIKE, SHARE & COMMENT on this post and share your horrifying experiences with HealthKart as more call recordings will be uploaded soon. Listen to the call here: Mayank YOU ARROGANT CHEATERS. Consumer Court action will set you straight. People stop buying obnoxiously overpriced products from HealthKart and go to websites that provide GST Bill and Genuine Products at affordable Rates. Save your hard-earned monies., Fitnessstack, Myprotein.
Jul 22, 2022
We got in a contract with Asian Paints(AP) to color our home from start to finish sometime around mid-2019. AP had a wing called Ezy colors which took care of everything. We paid AP an entire sum of around 85K and choose Royal Emulsion. AP brought home a contractor who was in-charge of getting the whole job done. As the work started the initial AP rep quit and a new person was appointed leading to more confusion. The job was even completed and COVID struck and thereafter the contractor also stopped picking up our calls and therefore the completion certificate was not signed. The painting job is still not completed and the quality of work is utterly disgusting. One of the workers appointed by the contractor did acknowledge that the job was not up to the mark and a lot of sections needed rework. As per the sheet stuck by AP on the bedroom door which suggests three options to lodge a complaint my father tried the first to call 033 24756620 to which there is no response till date. The second option is to call the AP rep who did promise to come over but didn’t turn up and thereafter stop taking our calls. The third option is to email CSO-RA Riju Chakravorti or Unit Head Anubhav Ghosh. Since I live overseas and was unable to call an 1800 number and my father being elderly and not mobile savvy, I emailed a complaint on 26/04/2020 to,,,,, I got a response from customer care with a ticket number – 2020042513 seeking some time due to COVID. Understandably we waited for almost two years and again started to email Customer Care as well as all the above mentioned on 14/05/2020, 27/03/2022, 02/04/2022, 11/04/2022 and 27/06/2022 but this time in vain. Surprisingly no one, not even Riju Chakravorti or Anubhav Ghosh or even the customer care replied back. This show the level of work culture in AP. Anubhav Ghosh and Riju Chakravorti are still working with the company but didn’t have the decency to reply back even after receiving so many emails. I reached India in June and spoke to Javed on 18002095678 on 06/06/2022. I was on the call for 41 mins but he was very helpful which did reignited my confidence in AP but for a small time. I got a new complaint number 5055477489 and was advised that Swagata Sengupta would visit my home and solve the issue in 5 working days. Neither did Swagata Sengupta contact me nor did he visit. Instead, a CA named Subhojit visited on the 08/07/2022 and did acknowledge that the quality of workmanship was appalling and also confirmed that Easy Solution has closed down as well as the contractor. My argument with him was that I paid AP the entire sum and AP recruited the contractor. For me, only AP exists and AP cannot shun off its responsibility on the grounds that the contractor or a certain function of the company does not exist now. Subhojit came over the next day i.e. 9/7/2022 with some machine for further assessment and did emphasis that the ticket needs to be closed in 5 days. Thereafter no one contact me so I called 18002095678 on 15/06/2022 and spoke to Neha who advised she will get in touch with the rep and get back to me which didn’t happen. I then contacted Subhojit on 15/06/2022 via WhatsApp but got no response and then spoke to him on 16/06/2022 who put the ball in his senior's court named Mr. Joshi and was a bit surprised that Mr. Joshi hadn’t called me yet. Subhojit later called me to say that Mr. Joshi did try calling me but was unable to get through(a stupid lame excuse). Later in the day, Subhojit did a conference call and Mr. Joshi again tried to convince me that the workmanship is not their problem to which I did blast him. He then said he will visit my home to which I said how many more visits are required for a solution, does that mean your last rep was not capable of doing his job. Mr. Joshi said he will speak to his senior and get back. On 18/07/2022 I spoke to Subhojit again for an update who said Mr. Joshi will get in touch with me. I warned him that these are delaying tactics especially when you guys know that I don’t live here and will be leaving in a few days and the warranty ends in November. The entire process has already been delayed by more than two years by AP deliberately. I also warned him of myself resorting to social media. On 19/07/2022 I again called up 18002095678 and spoke to Safwan who like a parrot repeated the words “sorry for the inconvenience caused”. When asked why has the issue not been resolved with the SLA of 5 days he answered “due to technical reasons their server was down and maybe that’s the reason why the reps didn’t get a notification”. I explained the case to him and requested an escalation to which he did confirm that the case has been escalated to another team which I doubt. AP is an absolute piece of junk with disgusting processes, lackadaisical attitude, delaying tactics to overrun warranty, false promises and an inherent culture of shunning responsibilities. They get the job done by local contractors who and there’s nothing special about them, my house is testimony to it. So BEWARE before paying the entire sum to an unscrupulous company called ASIAN PAINTS.
Jul 21, 2022
I went on recent Koh Samui and Bangkok trip with Wander Womaniya. Really disappointed by the way trip went due to below reasons: 1. Only 20% of the money paid was actually spent on the trip. When I asked Anuj(founder who accompanied us on the trip) about this, he mentioned that 70-80 percent money goes into customer acquisition. I spent the money to have good comfortable hotel on the trip but ended up staying in a low budget hotel with very small rooms which costed hardly 1000-1500 per day per person. 2. There was literally no planning. Everyone travelled at different timings due to bad communication, no coordination or guidance at all on what to do at the airport. 3. He also had no clue about the restaurants/activities at the location. I could feel that he hasn't done even the 2 min quick google search of good restaurants or places to go. We only did that when we found him clueless and went. He took us to smelly fish market in place of veg restaurant as he asked someone on the spot and they understood wrong due to language gap which could have been avoided with a basic search on google maps. 4. There was no intention to help as well. Me - "Can we have early check-in?" Anuj - "You can call the hotel and check"; Girls on trip - "Can we ask this tuktuk to take us further to more place if we pay extra personally?"(as all planning was done only for 2-3 hours per day) Anuj - "Yeah. Go ahead and ask them"; Anuj - "In Bangkok, you can get either very good food or very bad food" Me - "Ok so where do we find good food". Anuj - "I don't know". There was literally no value added of him accompanying us on the trip. We could have easily gone on a solo trip saving 80% of the cost or having really lavish trip at the same cost. 5. 1-day trip got cancelled due to weather so he just went ahead and booked for pig island visit without even informing anyone or even making any efforts to make the plan better. When everyone expressed that they are not interested in watching pigs, he said there is nothing else on the island so we have to just go with this so either stay on hotel or come along for the pig island. No apology, no regret, no effort to keep the enthu of the group up (more of "aana hai to aao or get lost" attitude), no effort at all to search for alternatives options. Finally, we decided not to go to watch pigs and did some quick enquiry at the hotel reception and on google ourselves and found 2-3 different and really good options(all of which individually turned out to be the best experiences in the trip). In the last, he apologised saying sorry I didn't have time to plan due to some personal commitment without understanding that it might be just one trip for him but from my perspective, I have put my life savings, left my 3-year-old son alone with my husband to have some good time, had a very critical launch in office so somehow convinced my team and manager to allow me. Even if he was busy he should have assigned this to someone else in his team or planned it for some other days when he was free rather than screwing up the trip for everyone. One good thing was that I met lovely ladies who made the trip really nice and we all together made separate plans as soon as we realised that Wander Womaniya hasn't done anything good or invested any time on our trips.
Jul 20, 2022
I am yet to finish the trip yet I cant wait to share what I been through with Adventure Nation. 1. Booked trip to Ladakh months ago. Paid booking amount of Rs 1000 per head. And it was confirmed that if we cancel the trip 1000 is non-refundable and obvio no need to pay the balance. I personally asked that when do I need to pay the balance amount as the trip date is nearby to which the concerned person replied you pay at your own convenience no issues at all. Few days later another person came to picture whose name is Mr Ravi and he started behaving differently. At the time of booking, we were around 7 but few cancelled and similarly, I intimated them to which Mr Ravi suddenly asked me to pay cancellation charges for the people who cancelled the trip even after I was told to chill and pay at my own convenience. Later I found out from others that they paid their balance amount few days before the trip started. No uniformity of system. 2. We booked a bike trip so obviously I had questions regarding the road conditions to which the info I received was completely different from the actual situation. False Information provided to clients. 3. No details were provided to us beforehand. We were getting stay details and travelling details on the date of travel from one place to another. Casual approach and no system in place to deal with clients and their tour plans. 4. Every info required from the trip was asked for and we had to literally beg for the details. Customer Care runs in negative for AN. 5. Every stay provided to us was far away from the central position of that place obvio for cost curtailment. Poor way of budgeting. 6. We were asked to bring only jackets. Rest biking gears would be provided by the company itself. On the date of travelling, we were informed that we have to pay extra for them. 7. We were mailed to pay 3000 extra for bike trip for 11 days. We were provided bikes for 3 days only (supposedly it was some Ladakh and Manali bike union issue but the amount was not refunded - neither package balance amount nor 3000) 8. Although the decision was made by the union that bike of Manali won't be allowed in Ladakh on 25th June, we were intimated the same on 6th July. Ladakh bike trip is a dream to many. It requires planning in every detail and it was so casual for adventure nation to just say it's cancelled without planning for any alternative routes such as from Shimla or bike alteration at Sarchu or as an inconvenience penalty of refunding a part of booking amount. 9. After repeated asking for stay and travel details at each places Mr Raghav of adventure nation has the audacity to be cocky and say Have a Good Night Sleep Sir...your details will be shared in the morning and it will be decided by the union. This is what you are paying for if you are planning to book a trip with Adventure nation. They are the masters of cutting calls in between...switching their phones off in need. 10. We were told that we would have road captains and doctors in assistance along with mechanics for the entire trip. What we got was an Isuzu driver from Leh who will be on his car and will lead. Weird! 11. The driver we received from Manali was a great driver but had no idea about the routes. We had to ask each army point to reach to our destined place. We were said by Mr Aman that the driver will be our bestest of buddy and has full knowledge about the terrain. 12. A team briefing is a must on these kind of trips but Mr Aman had something more important to do which was to play badminton so he had to hurry and was also trying to postpone the meeting to the next day which was our start day of the trip. To all the viewers who have gone through my review will understand that the team of Adventure Nation had no idea what they are up to. There were multiple points of contact but not a single point where we could rely on. Everyone was busy passing the ball to the other person. If you are really looking for a trip with full package so that there's no hassle in arranging the trip for you then Adventure Nation is a big NO NO.
Jul 19, 2022
The only Pro about the company is name starts with Hindustan. Cons: 1. NO increment The first year I received spectacular increment of Rs 63 (Rs sixty three only) in my salary. This was added into the allowance. Unless you are in AVP, VP, SVP line, don't expect much increment. 2. Notice period 90 days, won't talk much as all Indian companies love their employees to not let them go before 90 days. 3. They show the big allowances in offer letter, some of the components added are like you have to earn it through project or won't get it. For example, BHA bright hour allowance, small amount to add into the offer letter to balloon your package, but paid to those only who work at night hours or early morning hours. 4. Snooping - Sapience software installed on all machines, they won't tell you this in interviews but only after joining. It records everything, even if you do a google search to find nearby pet shop, open an email, open word document etc. 5. Paid Leave 18 paid leaves, I didn't get this info from HR until I joined. Asked them multiple times but they didn't revert. The company I left had 28 days paid leave. 6. NO referral bonus - Lala company won't pay anything to their employees for referrals, though would waste lakhs to pay to consultant to get candidates. 7. Multiple bonuses in offer letter, HR claims to pay almos 100% for all of them but don't go by their words, you won't get even 90% of it. 8. If you miss any timesheet during month, won't get salary for that month. So if you have home loan emi, car emi etc, company doesn't care and they would go ahead and won't pay salary for that month. Will be paid next month only after approval by manager. 9. HR implements org wide Telephone charges up to Rs 1000 reimbursement during COVID, project managers would sit for months to approve, at the end when you call them to approve, they ask to cancel the request myself as project LOB cannot allocate resources for it. So ultimately I had to recall these requests. 10. You get stupid miles numbers for all efforts as part of reward, this reward mile number goes into thousands but when it comes to redeeming, almost impossible to get money as there is no option to redeem. Keep on collecting these points for nothing, I had over 29K points when I left after 2 years. For 20K points we get USD10 gift card but after approval from n number of people. 11. In a sarkaari school, you get a box of sweets with 2 laddoo during independence day or republic day or Diwali, you don't get even a peanut in HCL, you will get spam emails though from higher management. 12. No salary in the month when you resign. You get paid this as part of Full and final settlement. If salary goes into few lakhs, you miss the interest, emi costs etc for that month, plan your resignation accordingly. Ultimately when you get FnF after 50 days, they have good amount to make some deduction like variable payment paid for that year every month or deduct Employee engagement bonus which is part of offer letter but they recover it without intimation. I resigned in June, they amended the policy in Aug, and hence when I left in Sept, they took away 74K month from FnF settlement saying this is for 5 months of EPB paid to me along with salary. 13. Finance dept rejects your income tax declaration during notice period and final settlement, to make sure they deduct maximum income tax from your FnF statement. Anyways, they don't need to submit this amount to IT dept until Dec 15, so they can enjoy interest on this free money for 3-4-5 months.
Jul 18, 2022
My wife was admitted for Laparoscopic surgery here and was discharged today. Only positive thing about this hospital is that some of the Doctors are good and experienced. Everything else is bad. Bad processes and Negligent staff. Make sure that clearing the bill with them is the last thing you do and make sure you have preauth insurance. They overbilled initially and thankfully I was saved by my TPA. Unless you run from pillar to post the bill won't get raised as the departments will take their own sweet time(It took 3.5 hours after multiple follow-ups for them to raise the bill despite the doctor giving her report for discharge the previous night itself). They take their own sweet time to respond to queries posted by TPA as well and will try to trick you to pressurize your Insurance TPA via corporate approval instead of responding to queries regarding overbilling. Nursing staff are very negligent, 1st they did not submit the discharge documents on time and needed multiple follow-ups. Then quoting procedure they did not share the discharge medical prescription with the patient till the bill was cleared despite being asked several times. This led to critical pain killer medications being skipped for over 6 hours as we were not aware that it was prescribed as we were waiting for their billing to respond to queries from TPA. This led to the patient missing important doses and suffering in pain while still in hospital. THE WORST PART IS, ONCE YOU CLEAR THE BILL, YOU NEED TO LEAVE THE HOSPITAL WITHIN 15 MINUTES(NO PRIOR NOTICE) AND THIS IS ALSO BY THEIR GRACE AS PER THEM. NO PRIOR INFORMATION. THEY PRINT AND GIVE YOU THE EXIT TIME COUNTED TO THE LAST MINUTE FROM THE SECOND THE BILL WAS PAID. WITHIN THIS 15 MIN YOU NEED TO RUN BACK TO THE NURSE COUNTER AND BEG THEM TO FINISH THE DISCHARGE SUMMARY AND PREPARING THE PATIENT FOR DISCHARGE. THEY DID NOT EVEN REMOVE THE NEEDLE FROM MY WIFE TILL I SHOWED THEM THE BILL(WHICH IS STILL FINE). BUT THEY NEEDED TO REMOVE THE NEEDLE, CLEAN THE WOUND AND FINISH THE DISCHARGE SUMMARY AND TAKE BACK THE HOSPITAL ROBES ALL IN 15 MIN. NO TIME TO CHANGE FOR THE PATIENT, NO TIME TO PACK FOR US. WE JUST HAD TO RUN. NOT TO MENTION, THEY MISSED AN IMPORTANT MEDICAL DOSE BY HIDING THE PRESCRIPTION FROM US. MY WIFE WAS FORCED TO USE A WHEELCHAIR EVEN THOUGH SHE DID NOT WANT IT AND THE WHEELCHAIR PERSON WAS ASKING FOR THE SAME BILL THAT WE HAD ALREADY SUBMITTED AT THE NURSE STATION. A Single AC room was cramped and dirty with Cockroaches. Housekeeping did not do a good job even after the complaint. OVERALL, ALL THE MONEY IN THE WORLD WON'T SAVE YOU FROM BAD LAZY AND NEGLIGENT STAFF AND PROCESSES WITHOUT SENSE AND LACK OF COORDINATION BETWEEN DEPARTMENTS.
Jul 17, 2022
This company approached me almost every day before I was convinced in October 2021 that they will provide the best service, best materials, and 10 years warranty with 45 days completion assurance of the interior work, If they fail to handover within 45 days they shall pay 5% penalty of the total bill they collected in 100% advance. I paid Rs 50 k as token money on 23rd October 2021 and designing on papers was completed in mid-December. Schedule of 45 days work was sent to me. I had to pay 100% in advance before the work started. Their rates were higher as they assured of highest standard, with the best quality and timely execution. Now after I paid the entire amount I received a mail that 45 days completion period is no more applicable because they had some problems. No new completion date was provided. Now it was my problem. Company had done their job of intimating you that they are no longer responsible for anything. Now my suffering starts, A WhatsApp group was created with various designations. Before the money was collected every one received the calls even asked sometimes if everything was going ok with online works. But after money was collected people started ignoring your calls and no one responded to your text. The works done till 10th July 2022 is in pathetic conditions. Those works could have been done at 50% cost from local workers and with better quality of work. Painting works were of the worst quality. Some paints started falling out and blisters are visible everywhere.It is above 250 days replacing 45 days. I have lost Rs 2'80'000 as rent income from the property. Few jobs they said they could not do as they forgot/ missed one ground-level worker just hear your complaints but no execution. My gas cylinder in the kitchen could not be fitted with the hob because they forgot to keep the connecting space. Now I had to surrender and accept the work with half done, not done or with worst work. One work was identified in April 2022 that they missed and shall refund the money but till today no one says anything nor did I got my money refunded. This Homelane is worst company I had worked with. These people are worthless, unprofessional and are literally cheating people with false commitment, false talk and false outlook. Don't buy mental pain by paying 100% in advance and ultimately have no option but to accept the most disgusting and worst kind of works, even payment for no works.
Jul 16, 2022
I shifted to Mysore from Dombivli on 26th June and travelled by bus. After going through the internet, I hired Leo Best Packers and Movers based in Airoli. After paying a token of Rs 1000, I was told that I would have to pay a total of Rs 35000(all inclusive). I was informed that the charges included loading and unloading. The goods were packed on 25th June and I was told that the goods would be delivered on 29th June at my Mysore address. Then Mr. Sharma started demanding the balance payment and I duly paid him Rs 40000 after he started increasing the amount and said that extra 18 percent has to be paid as GST. Then there was no sign of the material on Wednesday and the delivery date was changed to 1st July Friday and 3rd July Sunday. I was told that the vehicle had got damaged on the way to Kolhapur. Then Mr. Sharma passed the buck to Mr. Shukla who gave a fresh date of 6th July morning. Again there was no sign of the goods and neither Mr. sharma nor Mr. Shukla were responding to my repeated calls. There was no sign of the goods again. I was phoned by Mr. Shukla on Thursday afternoon who told me that the Goods had reached 120 kms near Mysore and would come by 4 pm. My wife and I arrived at my residence and waited till 8 PM but there was no sign of the goods! Mr Shukla was not responding to the phone calls. After frequent phones on Friday, I was told the goods would reach my house on 10th July. The goods reached today but some of the goods were damaged and items which were neatly packed were found in unpacked, disorganised condition. There was no nobody to unload the goods and I had to hire labourers to unload the goods at a further cost of about Rs 2500. Mind you, the goods were packed and loaded at my Dombivli house but while there was nobody to unpack the goods. I was told by the transporter that the goods left Mumbai only on 8th July, a good 13 days after they were packed on 25th June. A journey which should have taken 2 days was completed in 15 days, because the goods had never left Mumbai! Leo best packers and movers are the worst packers. 1. There is no transparency. 2. Lying that the vehicle was damaged on the way to Mysore when the goods had not even left Mumbai. 3. Holding the customer to ransom by demanding full payment and threatening non-delivery of goods. 4. I have never seen such a big cheater in my life beware of such companies. I was informally told that the Materials were loaded to a truck bound for Delhi and I was lucky that the driver discovered the mistake and unloaded the goods. 5. The goods were lying in a godown for 15 days and only when a fellow transporter was going to Mysore the goods were packed on Friday 8th July and delivered on 10th July.
Jul 15, 2022
This post was written to alert Myntra customers to a trend in which they can unwittingly become victims and suffer losses. No verification is performed these days when picking up a specific exchange or return product. The customer may have provided the correct package with the correct labels, but after it is picked up, the website can make any claims later at the customer's expense because there is no proper documentation of it. I experienced this recently. Since I have been a Myntra customer for at least 8 years, I did not anticipate this. I recently bought an HRX Sports bra from the website on 19th June with order ID -1207538 55734561914601. The supplied merchandise did not correspond to the description or size chart on your website. The size was much larger than stated on the webpage. I returned it with all tags attached and in unused condition because there was no way to exchange it. In response to my insistence, an Xpressbees representative collected the package from me and checked the product and tags. Myntra is now claiming that the merchandise they received was different and had no tags, classifying it as a failed quality check. They promised to reship the item. After 16 days of persistently phoning their helplines, several complaints, and acts of mental harassment, they finally reshipped the product. Now, the product that was reshipped to me was not the one I had originally delivered. They claimed they were helpless to act. The product is different, hence there is no return or exchange. Now, I have no evidence to back this up. Then I realised that these days the pick-up agents do not provide you with a pick-up receipt. I vividly remember some years back pick-up agents used to verify the merchandise and checked the image on their mobile devices and click a picture of the returned product and used to upload it on their device app. None of this is carried out today. So, no evidence. It's simple to point the finger at the client claiming anything like product is damaged, gone missing, or not picked up under the quality check. Do quality check at doorstep in front of customers. You cannot take it away and decide later. In transit damage/losses is not customer's mistake. That's the catch, guys. I did some research online after this incident and discovered a tonne of other people who had experienced the same issue. The fact that they arrive at one society and have more than 20–25 pickups performed by the same Xpressbees/Delhivery/etc. agents, sometimes even from different websites like Flipkart, Ajio, etc., raises the possibility that the pick-up agent made a mistake. It's highly likely that this system contains a flaw or fault that allows someone else to profit from it. Isn't there supposed to be sufficient documentation? Why do just customers suffer the consequences of Myntra? At least take a picture of package while pickup or some barcode scanning to verify what customer has returned? Once you have given the product to agent, you have no record of it, so anything can be claimed later saying some excuse that can cost a burn to your pocket as a customer. And I was surprised to find I am not the only one, many people have been duped like this. Today we have become so dependent on these websites, they may be in profit today. But if they don't take customers and such problems seriously their doom is coming soon. So many websites have collapsed in past due to such customer service.
Jul 14, 2022
On Thursday the 7th july, 2022 between 4.30 and 5.10 p.m, I have been to Fort St. George Tailors, 1st Floor, Muthulakshmi Street, T. Nagar, Chennai, Tamil Nadu, India. Two of my staffs accompanied me to the store. I started choosing the shirt material, two of the Fort St. George staffs assisted me in selecting the same, I selected four shirt materials and paid for the same viz my SBI credit card. The net amount paid is Rs.19,300/- including stitching charges. During the billing process, one of the owners of the store (Store is managed and owned by 2 brothers) came out of his office cabin and all of a sudden in front of both of his staff and both of my staff indulged in defamation and misbehaved rudely with arrogance and was extremely offensive. I was INSULTED and my reputation was spoiled in front of my staff, it was character assassination towards me by the management of the store. Me being a customer that too a repeated customer, I was shocked at the behaviour of the management. He told me that you are not welcome to their shop anymore. He said that you have to come into the shop, select and go out of the shop at the earliest possible time say approx. 10 to 15 mins and also select only from few materials say 4 to 7 materials. There was no other customer in the shop at that time. If that is the case the staff should have told me that it is getting late or stopped showing me further materials. The matter would have ended softly there. I would like to state here that both of their staff were very well behaved and courteous to me and both of my staff. In fact, one of the selections of the shirt material was done by Fort St. George staff. I reiterate I have no complaints against the staff of Fort St. George. I have called Fort St. George that can I come to buy some clothes and after their confirmation, I went to the shop. I would like to clearly state that I have selected four shirt materials and also informed his staff that I need a trouser too. Because of the behaviour of the management, I did not go for the trouser and paid only for the shirt materials. After selecting the material and during billing they told me that you have taken a long time to select the materials and shouted at me and said to walk out from the store. Since I have taken the time and my time is also valuable I went ahead with the payment in spite of defaming me in front of my staff even a child would have not behaved like this and that too I am a repeated customer. It was a mental torture to me. So I rang up the staff and told them to hold but do not cancel my order of clothes. I received the refund from Fort St. George saying that they do not have time as they have a busy production schedule, which is a blatant lie, because I have never ever asked for urgent or early delivery, I always used to say to them take your time for the clothes and used to reiterate to the staff and to during my previous visits to the store that it is not urgent, in fact sometimes. I have taken my order after 3 to 4 days after completion of the order. The other brother was not present on 7th July, 2022 i.e., during my visit. After leaving the shop I received 6 calls from FORT ST GEORGE which I did not attend. Please note till date I have never received any invoice for my purchases made at FORT ST GEORGE TAILOR, 1st Floor, T Nagar, (near Pondy Bazaar) Chennai.
Jul 13, 2022
Customer ID: Pun-P-3000508120 I would like to share my experience taking service from Homelane. So it all started from one day visit to your office and one of your sales person convince to us that you are the best. Tricks started from that day itself. • Sales Trick – You can utilize your time to finalize the design before you get your flat delivered. My experience – There is no such thing you have; your designer is even not entertained to discuss anything with us. She was full of excuses and if you say something then simple answer is to have word with my manager. • Design work – So when we visited the flat with your designer, we explain on site everything and ask her to start work and bring some initial design. My expectation. My experience – When I asked the same, she said no first you finalize everything then we start working. This is our process I can’t come a draft design and then you will ask to change. I expect some creativity from your designer but no, she doesn’t want. Then we escalate the things and got another designer (Meghana) and she supported us nicely though out and at least this problem was resolved. • Delivery of product – I expect someone will be at site to receive material. Also, there is a person who will check deliverables and quality. My Experience – • The material is delivered outside of my house. In fact, my neighbor took it under custody otherwise someone else can take it and you wouldn’t have clue where things were. • No one is there to check what is ordered and what is delivered, you can check we have 2 replacements. I asked carpenter to not to install but no one is there to listen, they are robot without checking actual things they just wanted to install. • Carpenter job – Fix the furniture and clean it properly. My Experience – I felt robots were there and doing their job, without thinking whether the given furniture is having some problem or not. I can show you slab where I found issue, they still installed it. I can see some bubbles on kitchen rack they least bother about it. Your team asked me to raise a ticket via writing a mail but nothing happen after that. I complaint to team that hanging rode is missing in one of the shelves but no response. Kids room wardrobe is continued making noise, I told this to the carpenter he did something and problem solved but again same issue, don’t know whether they got the real issue. • Electricity job – Will do all the necessary changes as expected and if anything, additional is needed he should inform us upfront. My experience – He visited on site and give us quantity. We brought all and delivered it his location so that in our absence he can work. • Later after installation he said need more adaptors and calculated again. Today I can see that 1 adaptor is still needed to put some lights at the entrance. • In design it is clearly mentioned one hanging point in M Bedroom but there is no provision. • He didn’t make through the connection for some of the points and today I need to pay 500 to electrician to make that connection work. • Also the switches he activated I always thought that switch near the regulator is for Fan but your electrician change the concept and make it 2 next. Deep cleaning – The way it was explained that you will have a clean house. My experience – • The guy came for cleaning I can see he was forcefully asked to come and that’s where he wants to finish things fast • Till today I can see many paint stains today. • No furniture clear at all. • I tried to escalate but the reply I got it resource crunch. So I have started doing myself. Only experience which I got which is up to mark is Painting. He was supportive and understanding and value my time. Rest all mentioned points are open and I expect remain. So it is all about my experience and what I can see • Clear negligence in quality and delivery. • No seriousness towards work and timeline of customer • Take full payment upfront so that later customers will not have anything to force. I know now you will have lots of excuses and try to find where is my mistake. So I welcome to hear this. I know nothing will change but though of bringing in your notice and to other customers (putting this on Twitter, FB and Insta) who are planning to take services from you.
Jul 12, 2022
Reliance io Fiber installed their brand new infrastructure 2 weeks ago. I thought why not try them. BIG MISTAKE! I ordered Jio Fiber via their channel partner and got the connection completed on 7th July 2022(150 Mbps). It only took one day to assess the real image and culture of Reliance and turned off the connection on 9th July 2022. Here’s why… 1. Primary reason:- Their attitude toward customer is appalling, to say the least. This begins right from channel partners and probably goes all the way up. Customer care or their loyalty is their least priority right now, probably because they have a sizable market under their control even with their current attitude 2. Their Fiber design is good for a small single level home(typically apartments) probably around 1000 sq.ft. This area is the sweet spot for the router. Anything beyond this area would mean that you will have live with greatly reduced speed. How do I know this? - I have ACT Fibernet router(4 year old) and brand new 2022 Jio router on the same location - First floor. The download speed I get on ground floor using Jio is 28–33 Mbps(150 Mbps connection). ACT Fibernet gets me 68 Mbps. Both on 2.4 Ghz. Forget 5 Ghz downstairs. I am a big believer in antennae. Jio router has none. The best of jio router design will fare extremely poorly against any average router available online via flipkart or Amazon. If you are promised incredible speeds - the only way you could achieve them is to have the router tied around your neck. I am gone forever as far as Reliance is concerned and they don’t care. I am aware - so no love lost. I have decided to keep ACT Fibernet and try Airtel after a month or so. The deal in India is you have to choose among the worst service providers. Reliance Jio Fiber in my opinion is undoubtedly THE WORST(ref primary reason). I hope this "word of mouth" spreads and at least a few desist from getting Jio Fiber. My current provider ACT is also really bad(unreliable) - but they know how to treat a customer and they do get browny points for that along. So I am keeping them - for now.
Jul 11, 2022
We had several doubts about Motherhood due to the mixed reviews, we tend to read more of the lowest ratings sometimes. But all of that changed when we stepped into the Hospital, as soon as we stepped in we met the receptionist, I guess his name is Mr. Mahesh, and Nurse Indhumathi. Mr. Mahesh was kind and polite in tone and looks. Ms. Indhumathi did so much to make sure my wife was comfortable. She is outstanding, she made the first impression about Motherhood the best. From there all the nurse everyone in the Night ( Special thanks to the Night shift team ) and the morning shift were kind. The housekeeping woman was also helping my wife with so much of inspirational stories and was motivating her when my wife was scared about the Labour pain and procedure. First time in my life I came across a place where each and everyone has full marks on service. Coming to the labor part, whoever was present there, was so good. They were more like a family, what support. Most of them extended their shifts, everyone did more than what they can do, they are proactive and helped as if we were born along with them. Special mention to Dr. Kanimozhi, oh god, was surprised to see the energy she had. She was so active, running here and there, juggling between patients, was so calm, and never showed any sign of tiredness. I saw her first when she came to meet my wife around 8 am and the last I saw with the same level of energy at around 12 30 am the next day (Continuous shift, without a break) . Super inspiring doctor for all the youngsters out there. They tried for normal delivery and were ready to wait, they did all possible things but my wife was not able to bear the pain and cord around the neck for the baby, my wife pleaded so much for a C section and I agreed, and then we went for a C Section. 99% of the babies were delivered normally, only for my wife and another person, it was C section . After the baby got delivered Lacto Specialist Jhansi, Dr. Madhuri ( Paediatrician ) and all of the nurses guided well. CONS/Negatives: Stained Bedsheets, Curtains, Pillows. Finally, the Super Star, Don of all Dons, Dr. Kanmani Ganesh from Triplicane, she is the MS Dhoni in the Delivery room, so calm and composed. She will be so calm in any situation ( all because of her experience. I will always recommend her to anyone who wants an experienced person. From the time when my wife was conceived, she never stopped her from doing anything, my experience with her from the start till now is great.
Jul 10, 2022
Have faced multiple issues before deciding that NEVER shop at AJIO. 1. Ordered a dress with payment through netbanking, never received the dress, bit it shows delivered in the tracker.. kept calling 'customer (they don't) care' to resolve.. everytime they promised a resolution by a certain date, a week from the call date... so after a week the tracker will say problem resolved without having resolved it... kept following up, same thing kept happening.... never got the dress neither the refund... Finally gave up after chasing them for a v long time. 2. Have them the benefit of doubt assuming that maybe this was one stray incident.... & ordered again.... this time ordered 2 nightwear sets(top n bottom), paid up via netbanking... received only the top, no bottom for both... so tried returning/exchanging, the pickup guys refused to take an incomplete set for returning/exchanging despite mentioning the return/exchange reason on the app while placing the request... so started calling the customer (they just don't) care again for resolution... just like my previous experience... no resolution, no refund, no return, no exchange... gave up again after long follow-ups. 3. This time ordered again coz was getting a good deal, a dress which was on mrp on other apps, ajio was offering a discount on that & the dress looked really nice... so, out of greed to buy a good deal, placed order, paid up via netbanking... received the dress, but the dress was not as good as it looked online, so placed a return request same day... but it didn't get picked up, kept wondering why, so checked on app, it says return on hold, called up THE CUSTOMER CARE, to understand why it was not getting picked up, they said its a technical glitch, so they suggested canceling the return request & placing a new return request, well the process takes 3 days, I had already waited 3 days for pickup to happen... so again placed a return request on the 7th day from receiving the order... but the tracker again showed return on hold, called up CUSTOMER CARE again, again technical glitch, again canceled return request, again placed fresh return request... 3rd time too the tracker showed return on hold, so repeated the entire process, this time after canceling the return request, now I was not allowed to place a return request as the return period had lapsed, stuck with 2500 dress, which is of no use to me, which can't b returned... money wasted again. So after all these experiences, I've gathered the customer care is just a big FARCE, they are not equipped to resolve problems since they've been told to just provide lip service, no resolution. It's not in their power to resolve if that's not the company policy. In greed to get good deals, don't AJIO, you might wait endlessly but they have some really wrong policies for money-making, honestly, been shopping on all other apps, Myntra, Amazon, Flipkart etc... not one such experience. Whenever there is a problem, it always does get resolved after speaking to customer care, while in AJIO, it NEVER GETS RESOLVED! AVOID SHOPPING ON AJIO!
Jul 09, 2022
A skinny Southerner running through dusty leaden trenches, hoping for random visits from blue-eyed country singers, and spending the majority of his time imagining himself to be a superhero by combining all of these powers. That is just how simply one can recall the early parts of Elvis Presley's life. Except, they would have a hard time accepting that one of his songs created a tizzy on American radio. That revealed to the world that his superpowers were pre-existing and he didn't need any borrowed power. Then, within months, he discovered another superpower. This was accentuated by his sex appeal; pelvic pumping, gyrating humps, making girls woozy. While a plethora of girls burst out to have a piece of Elvis, the other seven taloned creatures tried to expose him for the world to find as lewd. This topsy-tury jiggling rumbles the kings' effervescent kingdom little by little. The depiction of the above through Baz Luhrmann's eyes is fascinating. His narration is both comical and glittery, and gives you a taste of a vintage wine that needs to be sipped little by little. However, at times, he also makes us drink it too fast and spills it on our clothes. This biography leaves you wanting more of Elvis's past, and how his bonded slave years within the International Hotel in Vegas transpired aside from the non-televised versions. You might hunger to know that side of the King, but leave content when, after all, it's a celebration of his life. At the hands of a reasonably charismatic Austin Butler, justice is done to the late singer's afterimage. The film is supported by the ever enigmatic and old school principal, Tom Hanks, portraying the controversial manager of the King, "Colonel Tom Parkar". The entire visual treat experiences a shuffling of emotions, giddiness, and excitement. At the same time, though, it slows down and people might not be able to see the same experiences as Elvis himself. Surely they don't need a doctor to treat it. Overall, the prowess of showmanship must, hands down, go to Baz. This is his vision, his idea, and, of course, his ability to show how much Elvis loved his fans forever. The same spectacle is clear, through the different takes that scope the latter's life altogether. Austin Butler has an Oscar lurking somewhere, and it won't be a surprise if he gets it. Meanwhile, this movie will certainly go down as a memorial of love, exchanged which Elvis couldn't wait upon and left the building.
Jul 08, 2022
Never even in my wildest dreams did I ever think that I would own a KTM 390 Duke. I am a proud owner of the Duke since November 2020. After owning a Pulsar 200NS 2012 model for 8 years, I wanted to buy a new motorcyle. My NS was showing its age as problems cropped up every now and then. Finally, I put an ad in OLX and sold it off. After much deliberation and shortlisting a few bikes, I honed in on the KTM 390 Duke. At Rs 3, 42, 000 OTR in Thrissur in November 2020, it was expensive. My folks and all of my well wishers advised that I should be buying a small car. Never the less, without heeding to their words, I went ahead and bought the bike by securing a loan. The BS3 version was truly a wild horse. But the BS6 version, is a tamed wild horse. Considerably improved and significantly advanced than the previous generations. KTM definitely takes customer feedback very seriously. The BS6 version has a much more refined engine( compared to the BS3 version). Armed with a host of advanced features, it certainly is the dream bike of most youngsters. The 390 Duke(as a matter of fact, any Duke) is head turner. This bike has a mighty road presence. Some people especially older people hate it. I certainly do not want to go through the features and specs of the bike as its already well known. Its a super fun bike, riding it literally makes me forget all my tensions and worries. I always will be totally refreshed after every ride. From my personal experience, one must consider a lot of things before buying a Duke. The price has gone up considerably within a short span of time. Not to mention the price of petrol. Labor charges for service and repair are exorbitant. A simple job like chain adjustment/tightening alone cost around Rs 118 including GST. If you or your parents have a deep pocket, there is nothing to worry about. The only fault(or flaw) that I have found with the BS6 version is the low ground clearance. The exhaust pipe which is routed underneath the engine along with the guard that protects the pipe has significantly reduced the ground clearance. You have to be extra careful to not scrape the bottom while going over a hump. Forget off-roading on this bike. The chain wears out quickly because of the high torque. It must be tightened constantly to ensure optimal power delivery to the rear wheel and also if you really want to enjoy the power and quick acceleration. My bike came with MRF tyres, which was truly an injustice from KTM's part. These tyres are not suitable for the 390 Duke. At the time, Bajaj could not source Metzelers from China(probably because of supply chain disruptions due to Covid 19), so they simply decided to use MRFs. They could had have at least gone for Apollo Alpha H1. The BS6 Duke is essentially not high on maintenance, but certain things like the chain, the USD forks need to be attended to regularly. Since this is a high revving, high performance bike, proper care must be given. The TFT display and the indicators fog up during the monsoon season or when humidity is high. A ride in the hot sun can make it go away. KTM service centres I have visited were extremely good. The 390 is meant for speed. Riding the bike in stop-and-go traffic or on badly tarred roads can be a pain as the engine jerks a lot at low rpms. The 390 is definitely not a beginners bike. If you really want to own/ride one, please gain some experience on a smaller cc motorcycle and then upgrade to the 390 Duke. The 390 Duke does not tolerate inexperienced riders.
Jul 07, 2022
I initially registered for the job portal/resume highlighter service of for 3k. That in itself has not helped me much at all. However, they delayed giving me the login saying that my education and experience needed to be verified by their third party vendors to make my resume more attractive. And I had to pay another 5k for that. After a lot of convincing, I paid. Then realized that 3k out of that 5k+ was for a course on negotiation skills that I had never asked for. I still waited for the verification services. Shine sent an initial mail explaining what the services were and how they would benefit me. This was Feb 22, 2022. After that, nothing. I have followed up multiple times and every time they respond to say the concerned team has been notified and that someone will call me back. Nobody calls back. I called them-same result, They say someone will call me back, but no one does. The one time they did respond, the 3rd party vendor said they could not find my name in their records. After that, nothing. Ostensibly, they don't have a refund policy. Which is very convenient for them. They are getting away with charging money and not rendering services, which as I understand is a scam/crime. I posted a complaint on a consumer complaint forum. They called me finally, promised reparation, even though I have been asking for a refund. Hiresure came back to ask for my document-only for verification of one Educational Qualification. This is not something they specify before you pay. When I asked about Experience verification, they now tell me I "opted" only for Education verification. When I protest, they ask me to show proof. Their person walked me through the service on a phone call, telling me background verification was very important. And sent me a link to pay on the call itself, without sending details on email, except saying it was for 'verification'. Was I stupid to pay in good faith, trusting the Shine brand? I think so now. The team has explained one thing and sent me an invoice of only a part of it after payment. I paid in good faith. If they start saying you opted only for this service or that, I can't now provide them with proof, I did not record conversations. Looks like I should have. This is where I stand now: 1. I have received nothing from HireSure to say that even my highest education qualification has been verified. I have uploaded the document and after that complete silence. 2. The team is denying that I was offered and paid for both experience and education verification. Taking money from people and then changing their stand on what they paid for in good faith, is not a quality of a mature, established, ethical company. I reiterate-I would just like to stop having to deal with them, and get my money back.
Jul 06, 2022
This was the most horrible travel experience I ever had. It all started on 29th May when me and three friends decided for a trip. Immediately searched MakeMyTrip and found an accommodation at Chalet resort Masinagudi. We paid Rs.6000+ and confirmation voucher was also served, only after getting the confirmation we started our travel. But to our surprise on reaching the resort we were told that they do not have any booking in my name and no rooms are left out. We had no choice but to contact MakeMyTrip, tried through the app but the message I got was "Error Page", then I tried to call the customer care number and even after trying one hour I was not able to get through the number. Then we decided to search for alternate rooms, but we were not able to find out a suitable room. By the time it was around 5 PM, and either we had to travel to Ooty to find out another room or return. Being a Sunday evening, we were not sure about getting an accommodation at Ooty, so we returned home driving back 200 Kms. Mainly because driving has forbidden in and around Masinagudi after 9 PM. In between, I could talk to the MakeMyTrip executive while returning, and they informed me that they would have provided me an accommodation, had they been contacted. But even after trying all other available options like telephone app etc MakeMyTrip was not available on exigency. They also told me that only room rent charged from me will be refunded and no other compensation would be provided after pushing me to the road. After this, I had three or more mail exchanges with MakeMyTrip to compensate my losses, to which I got one reply from them and for my third mail, I got an automated message that my Ticket is closed in a most unprofessional and heinous way. Am not putting the mail copy or other communications I had with MakeMyTrip here. Even after that, I tried to contact MakeMyTrip customer care number many times but never ever I was able to talk to a human being there. If this is the way you guys behave to a customer, mind you time will teach you who is a customer and how he is to be treated.
Jul 05, 2022
Admitted my father, a 70 year old CAD patient but generally healthy and asymptomatic, for Angioplasty on 25th May under Sreekanth Shetty. We received him dead on 5th June, 2022(after paying nearly 13.8 lakhs). No history of stroke, blood pressure, severe angina or cardiac arrest before he was admitted. Earlier, a month before, in my native in Andhra Pradesh, in a preemptive checkup, we found that his ECG is slightly abnormal. Considering his age, and history of diabetes, angiogram was done which revealed CAD with triple vessel disease. Bypass or angioplasty is advised at the earliest. We ruled out bypass as surgeons declared a risk of 15% because of his underweight. After talking to several doctors, we decided to have an angioplasty done to prevent impending stroke. I promised my father best medical attention and convinced him to come along with me to Bangalore. After meeting several doctors, I finalised on Shreekanth Shetty. He promised that there would be no risk and advised 2 stents. I gave a free hand to him in expenses and angio techniques he wanted to use. In the presence of Shreekanth Shetty, I assured my father that he is best doctor in Bangalore. For which my father nodded and gave a satisfactory smile. Day by Day proceedings. I have evidence for every single detail I'm posting below. Day-1(25th May, 2022) - 2 hours into angioplasty, I was called into cath lab and was told that stent was only done for LAD. Shreekanth said my father's BP was going down, so they didn't risk stenting the other left branch artery. 2 hours after angioplasty, my father had a CHB(complete heart block). A CPR and emergency medicine were given and he was kept on temporary pacemaker. The reason conveyed was - a branch near LAD was blocked while stenting LAD in what is termed as snow plowing effect. But, I was assured that he'll be okay in a day and we can remove the support of temporary pacemaker. [Why wasn't care taken to avoid Snow plowing effect? How could they take easy a branch vessel which is in such a close proximity?] Day-2 - My father in CCU became disoriented because of all the emergency medicines. He started severely bleeding from puncture sites, writhed in pain. Doctors conveyed that it's just CCU psychosis. They also conveyed that the hearth rhythm is fine. So, they removed support of temporary pacemaker by evening. [I was already regretting my decision to have him operated] Day-3 - His pain and disorientation increased. I broke in tears watching him in that state in the morning ICU visit. By 1:30PM, he had another CHB and heart rate went 0 for a while. He was given emergency CPR again and put back on temporary pace maker. Watching him in pain was the most painful experience. Mr Shreekanth called me in and informed me that a permanent pacemaker is necessary. [I already felt defeated and wanted him at-least alive and out of the hospital] Day-4 - A permanent pacemaker was placed. Another 24 hours observation in CCU advised Day-5 - He was moved to general ward in somewhat a weak state. But, I was happy to see him brought out of CCU. I thought worst has passed. He would atleast live with LAD stented and permanent pacemaker for a few years. [What do I know??? ] Day - 6 - One of those better feeling days in general ward. My father slowly started to gain his orientation. He couldn't remember much of what exactly happened in last 5 days. Day-7 - They started to make him walk. He was struggling, but he was trying. He would improve(I thought). Probable discharge next day. Day-8 - Fluctuating blood sugars. Blood sugar went as high as 480. Endocrinologists struggled to find the right volume of insulin for him. Next day is his birthday. We hoped for discharge atleast the next day. Day-9 - Blood sugar was coming under control, but he was struggling to walk even to bathroom. I conveyed my concern to the doctor's team. They said they didn't pick anything negative in ECG and Echo done that morning. They said he might be feeling weak. But, he was advised intravenous potassium. Something in ECG made them feel that he's lacking it. His 71st birthday, but he wasn't feeling better. [Why wasn't he feeling better even on the 9th day after angioplasty?] Day-10 - Low fasting Blood sugar - 54. I wasn't concerned too much about this as his readings are usually around that value in the morning even before his admission into hospital. Discharge postponed again. I was more concerned that he wasn't even able to walk slowly and comfortably for more than 10 to 20 steps. [Will he ever be the same Man again? I started to feel that he might never recover in the hospital setting] Day-11 - Another low fasting blood sugar value. But, this time duty doctor advised discharge. He was moved to pre-ccu area for final discharge tests. They finally gave a discharge order around 3 PM. I spoke to Shreekanth one last time, and he assured that everything is looking good. After insurance process, we were finally discharged at 10:30 PM at night Saturday 4th, June. I knew my father wasn't the same healthy-looking man, but I hoped he would be fine at home. Paid 7 lakh from my pocket, besides another 4.5 lakh from insurance. Took him home, he struggled to walk even into to the bed. [No idea what is the problem. May be he's still feeling weak as doctor's said] My family gathered around his bed, and he spoke for an hour saying that he's at-least happy to come out of the hospital. Little did we know that it would be our last family gathering] Day-12 - Sunday. I believed it would be a good one after a month. But, at 8:15AM, my father complained of heartburn. He said he never felt that way before. I immediately rushed him back to hospital. In less than an hour, we were at Sakra emergency, my father still complaining of pain but stable. Readmitted to hospital in less than 12 hours. ECG was taken. Severe heart stroke! Emergency medicines administered. Moved to cath lab after feeling a bit stable. Angiogram performed and found that there is a blood clot at exactly the place where the stent was placed on LAD. Performed balloon angioplasty and clot was removed. [Why was there a blood clot when two different blood thinners were given all the while in hospital? why did the stent fail?] At this point, I lost control of everything. I don't know what exactly was happening. I just watched things passively in disbelief. What have I done to my father? In an hour, I got a call from CCU. I walked in and I was given the worst news of my life time. His platelet count for some reason has hit 6000. Doctor's team said they would give guarantee to his life from now on. His organs could bleed at any time. They didn't know why the platelet count fell at that point. It could be emergency medicine. They said they are giving steroids to fight against his own immunity. Blood transfusion was in progress. I broke into tears and walked to his bed. He was conscious but blood was oozing from all puncture holes. I wanted to talk to him. I know it could be my last talk. For a minute, I have his oxygen mask removed and told him in tears that I would take care of the family. These words hit him hard. He understood the severity. His eyes welled. He nodded his head in resignation and looked up. That look and nod will haunt me for my entire life time. What have I done? I went out to carry the bad news to my mother. Within half an hour, his internal organs started to bleed. All the CCU team were around him giving CPR. He was brought back before he went into shock again. The whole CCU team pounced on him again giving CPR one after the another. He was no more! They issued a death certificate stating that the reason for death is Heparin-induced Thrombocytopenia. Meaning, they administered a drug which reacted and killed him. Heparin could kill. Why didn't they know this? Why didn't they keep a check on it? How many times have they given this in the last 11 days? Are they supposed to administer it so many times in such a short period of time? My father and myself rode to hospital on bike, and walked into cath lab on 25th May and I took his body home(after paying another 1.4 lakhs - total 13.8 lakhs) in Ambulance in an icebox I'm left with a guilt of lifetime for having him taken to Sakra which led to this death. How will I ever sleep peacefully again? What have I done?
Jul 04, 2022
This is 2022. The Doctors in Masina are relatively uneducated! They only treat patients with Benzos, SSRIs, ECTs, Antipsychotics, Lithium & Sernase. They have no other ammunition for treatment purposes. There is an utter lack of comprehension on the part of the doctors about the illness being faced by the patient and the patient is often objectified and nullified. There is a lot a physical and psychological Force being used against the patient as the patient is always perceived to be incompetent. To top it off the guards and the mama's working there are horrible. Two of them, Prasad and Ganesh Toka would keep syphoning out bribes from patients and telling them rotten things about meeting prostitutes after their release, which is an utter shame. The doctors don't do anything about this! There is an absolute lack of control on the part of the doctors and patients get regularly traumatized and induced with fear by the uneducated staff guards. On many occasions, the Guards Ganesh Toka and Sagar have beaten up the patients and then the next day due to the cognitive impairment caused by the ECT the patient again forgets the pain inflicted by the guards and the process repeats itself. What Madness is this?! This Guard Ganesh Toka is truly a MONSTER! It just shows what a lack of education can culminate into, a bribe-hoarding, fear-inducing, lethargic monster! An Absolute terror to society, terrorists to be precise. Once after a patient got beat up and I complained, the doctor just said that "these things happen" and nothing was done to remove this monster, Ganesh. The Nurses are picked off from the Slums and they don't even know how to give an intravenous injection properly. I was pricked 8 times once and the injection was still not properly administered. What a Horror Show! The Doctors know how to use complicated vocabulary to sound smart but they lack the essence of compassion and right care towards the patient. This is the case with all the doctors out there. They take pride in their position they couldn't care if the patient breaks down into tears completely, a patient that psychologically breaks completely and that is exactly the only thing that they are trying to achieve there. They just want to break you down psychological. They do nothing but to add to your collection of negative memories, this is the case with Dr. Natasha, Dr. Sheeba and Dr. Priyanka Mahajan. They see patients in agony crying so often that they no longer are affected by their emotional state and no there is no sympathy or affection shown towards the patient. Zero Compassion, Zero commiseration, zero feeling. They run over the feelings of the patient with a'monster truck' only to prove themselves as smart and competent doctors and to prove their points. How ridiculous is this?! The Doctors are really sly, they reinforce the patient with positive feelings and words such as ‘we care’, ‘we will take care of you’, but eventually an observant patient finds out that these positive reinforcements and various others are just given to the patient to ‘fool’ and deceive the patient into I thinking that Masina is a good place for treatment. The Doctors play a completely different game behind the curtains where the patient cannot see. They gave me 12 ECTs without telling me or informing me and they told me that I would get only 6, and in fact It was all Forced on me, I did not need any such electro convulsive therapy. Be careful, the doctors play games and they know how to reinforce positively and use this psychological technique to their advantage. They are experts in controlling the psyche of the patient in trivial ways and making the patient conform to their unethical treatment willingly, they also don’t know what they are doing and they are finding out as they are going about, experimenting on the patient and their lives. They use a method of reinforcing and then punishing again and again until the person is stuck and freezes and doesn't know how to respond. They confuse the patient and tangle up his/her mind. These doctors are not human, and this is particularly true for Dr. Sheeba, she shouts at the patients and then takes the patients side, she does this repeatedly until the patient becomes thoroughly confused and then she SMILES, This is exactly what happened to me! Then I heard her talking with Dr. Ashwarya and laughing at me for becoming confused, these doctors have learned a great deal of psychological strategies and they use it to destroy the patient and then to rebuild him/her, but no such rebuilding takes place the patient is left DESTROYED. They also teach lessons to patients to show their protective liking towards other doctors, if a patient talks rudely to a doctor then all the other doctors stand up for this doctor and send the patient for some brutal treatment such as SHOCK therapy or he gets a tranquilizer shot, all this to show the importance of that doctor and this is how they all work together crookedly in a team. By the way, there is a doctor named Aishwarya in the Pscyh department and she is absolutely uneducated-can only pronounce complicated names of disorders without understanding its true meaning, fat and keeps on grazing on food like an addict. There is Something going on between GANESH and Aishwarya, the last time I saw GANESH flirting with her and the way he would stare at her was absolutely atrocious. As a patient this is an unacceptable and unprofessional behavior between the guards and the doctors. Then there is Prashant doctor, who is the'hero' of the department, he sees himself is faultless and always steps in to take the leading role as a hero, his sense of morality is that of a 2 year olds and he keeps staring down patients with his gaze as he thinks his overweight physique will give him an edge to subdue the patient if need be. One day I remember very clearly, a patient who had really bad eye sight and only one eye was shedding tears of absolute remorse and sadness. He had broken down because life had been unfair to him and he would even get naked at times because he was so depressed and agitated. Instead of understanding his psychology, when he started crying and said "doctor abhi I don't want to live, why are you doing this with MEEE, Why doctor, WHY doctor, WHYYY, PLEASE LET ME GO" and he broke down on the floor crying in tears and hopelessness and helplessness. Then Dr. Ashwarya comes and said, with no emotion, I MEAN no EMOTION AT ALL, "what are you doing!" "GET UP!" "GET UP" She started kicking him lightly and told him to get up and also said "IF YOU DO THIS YOU WILL NOT BE LET OUT". They held him prisoner! I was so sad when I saw this scene play out in front of me and the way he was treated by Dr. NATASHA and Dr. ASHWARYA, UNBELIEVABLY bad. I hope that my voice is heard and people are more aware of my experience here. This place gives ECTs like its candy and they don't care how cognitively impaired the patient becomes which begets more pain which begets more sorrow and more complications for the patient in the future. The patients don't know anything what's going on and it's the same story with the doctors out there. I have been given more than 12 ECTs and this was absolutely terrifying. The doctors didn't tell me about my treatment plan or inform me beforehand about any procedure. There is an absolute lack of professionalism in this hospital where doctors are just trying to climb up the rungs of name, recognition and position. Please be kind to yourself and don't enter into this facility by chance or by intent. They will just turn you into an addict and leave you with your bag of problems. Do you want to become an ADDICT? This is exactly like the ‘Opioid crisis’ that’s going on in the USA, and out here it is the MASINA crisis. They make you incapable of functioning by your self and you also develop because of them traumatic PTSD. Save your body and mind, and don’t step a foot in this place if you care about your wellbeing. I wish I had cancer and died before ever getting treatment from this hospital and their brutal doctors, as such a fate would have been kinder than suffering maltreatment and ABUSE! The Trauma that they cause the patient is worse than being raped, seriously! It’s like being punished for no good reason and when there is no reason for your suffering that they cause it’s excruciating. These doctors at Masina call it ‘treatment’. Please be aware and Please empathize with my experiences, and learn from it, to save yourself from further misery! Everything in this review of mine is my opinion and my personal experience, please do view it in this light only. And even after saying all this and speaking my heart out nothing is going to be done! This is the state of the Indian Psychiatric Community where physical abuse, propagating prostitution outside in the medical community, psychological abuse and incompetence runs rampant. NOTHING IS EVERDONE ABOUT ANYTHING! Please do not go to this hospital as the doctors try to be good but lack the quality of being so, they do not know how to and are not trained to deal with compassion as compassion is not something that they have been taught. Its a Tragedy really, a serious tragedy of the medical staff of masina, the nurses, ward boys and the doctors and to further voice out the truth the ward boys have also on multiple occasions beat their former patients its horrendous the treatment that they provide. I am absolutely horrified at their level of competence when it comes to caring for the patient for all the staff at masina. I really wish that there would be someone to teach these guys and put them on the right path. What a tragedy! Thank you for your time!
Jul 03, 2022
Yesterday from boarding to depart, I have faced lot of issues from red bus booking, first, I called to the number which I received on WhatsApp (attached) He said bus is delayed for one hour so I waited till 9.30 and called again told the same. 9.30 is my boarding time, I got bus driver's contact details at 9.47 I called him immediately and surprisingly he said the bus is already left & asked him why no one called me when bus is started he said we don't call anyone, you should come or else we leave, driver is rude and asked me to catch the bus in coming stops but bus won't stop for me and not waited for me for atleast 10mins at any place I took a cab and spent 700rs to chase the bus and boarded. Then what a bumpy ride and people pouring in and cleaner shouting Banglore Banglore so that he can get more passengers, not at all a good ride. Water coming inside because of rain, disgusting smell and not able to breath properly, water bottle is not sealed, they even arranged a guy place to sleep in the aisle too. After reaching outskirts of Bangalore after too much of delay, supposed to reach my Destination by 9.05 reached outskirts by 10.30. At 10.30 Told that bus got broke down and asked to shift to another bus where there are no empty seats and made us stand for 2 hrs till destination. During the transit, I gave my luggage to the cleaner but he misplaced my luggage to someone else and lost. I called bus driver, company agent, cleaner no one responded. After one hour bus driver whatsapped me the passengers list and asked me to call and check, replied that they can't do anything they are not at all responsible for anything we already left to hyd, how come a broken bus again started working and went back to hyd? I'm shocked with that kind of behaviour. I called all the passengers and told them that Redbus has lost my luggage, & unfortunately, no one said that they have my luggage, gave a complaint in the near by POLICE station. Redbus customer care guy said will let me know in few minutes but after 24hrs still no response from Redbus after hours receiving mails that ticket is resolved, what kind of idiots working in the team without knowing the seriousness of the problem and bluntly closing the ticket Deeply unhappy and depressed what happened with me yesterday, unimaginable if some student or job fresher or sensitive people or new to city people experiences this kind of behaviour from Redbus or travels, they would have left home without any hope. I felt trauma and tense yesterday when I realised that someone took away my luggage and no help from bus company and Redbus both are irresponsible and very ignorant. Such a shame whoever operating customer service team, he/she should get lost from here and manage farm animals. Bus onboarding team from Redbus failed- simple commonsense and simple policies can be made to onboard customer-centric buses and drivers, check the bus it's leaking from the rooftop! Training & development failed - don't know what kind of training has been given to drivers and agents on how to handle any kind of situations(you might not be having a team) Customer service team utter flop- I would have fired the manager, agent questions me that I should have taken care of my luggage as if I have to book another seat inside the bus for my luggage too. UI/App worst - I cannot reopen past cases, if I go back and come to the app, I need to raise new ticket and wait to talk to new customer service agent - worst method of working. Found out from google reviews and quora forums that this is the same case happening with a lot of people realised you don't care. Overall had a worst experience, 5 stars. My expenses - 1000rs bus booking 700rs cab to chase and board the bus 650rs cab to police station where bus transition happened 750rs cab where passengers de-boarded at their stop to check if they have my luggage 800rs cab to get back to my destination And the bag contains more personally valuable items to me I have spent close around 4k.
Jul 02, 2022
It is forever difficult to work with this team and get a desired booking. It's definitely the worst 1.5 lakhs I have ever spent. The sales team had promised big names including Hilton, Hyatt, Leela, ITC and the like, but when we ask for booking we never get the desired property. They do offer 4 or 5 stars but I guess less popular and cheap ones and distant from the city or whatever they find cheap and convenient for them I guess. The sales team had also promised that if dissatisfied, full refund will be entertained, but when we ask for it they throw the contract on us which they made us sign in so much haste while selling the package. I have tried multiple times to plan something with them and every time it is overly stressful and disappointing at the end. We are not even able to see a list of properties they have on any portal or website from which we can choose. It works through email and on every request they offer stingily 1 or 2 ridiculous options for us to choose from. Their sales team use downright lies to make packages sell. There are no audits on them. In my opinion, the entire company should be sued as they are so unethical. People who have received good services from them once or twice, I am telling you it's only by chance. And the trouble you have gone through in the booking process is the case every time. All of you out there who have had experiences similar to mine, please contact me. Together we can do something about it. Go to consumer court, let's not let them get away with this fraud and do this to more and more people. Together we can prevent this and there is hope for us to get our hard earned money back. I am reposting my edited review. I took this down earlier as at that time this reservations team called me and told me they will serve better and begged me to take down the review and for the time did provide me with a good option. So when we arm twist them, maybe they are able to serve but never otherwise. If they are a good company at all, shouldn't they return the money to dissatisfied clients right? If you have so many good clients for truth, then let the unhappy ones go. That many would agree is how you build a strong and reliable business. People with similar experiences as mine, please reach a page dedicated to fight our violated rights. together we can do something about this and put a stop to this fraud.
Jul 01, 2022
My mother and my aunt went on the Chardham Yatra from SUN Tourism from 28-May to 9-Jun and the total cost of the tour is 71, 000/- per person. In the introductory meeting at SUN, they mentioned that this is not JATRA, this is YATRA but we haven’t found that SUN really means this and understand the responsibility for the people, more importantly for the senior citizen. 1) At the start there was 4 hours waiting after reaching Delhi airport, tourist had some snacks(sandwich and milk) in the flight but no dinner plan from SUN. I guess, the reason for this wait was the timing for hotel check-in was at 11 am and they didn’t want to reach early. Next day when my mother reached the hotel, the hotel staff was still getting the room ready. 2) For such a yatra where many senior citizens are coming, the tourist guides has to be experienced, but in this yatra 2 guides were not experienced, Tanmay had I think 1 or 2 yatra experience and for Rushishek it was his first trip. 2 guides for 38 people and believe me for tracking a group of 38 people, wearing a SUN TOURISM CAP and carrying SUN TOURIM SACK is useless in so much crowd. 3) At Haridwar, SUN asked the people to attend Ganga Aarti on their own. My mother and Aunt went by auto. On the way return to hotel, it was very late in the night and my mother was not able to get the auto hence they came walking 1.5 KM in the night. 4) Kitchen with the tour, this concept did not worked at all. Kitchen reached the destination with the group . Then they took 1-2 hours to prepare the food and this time was getting wasted. Tourists were not able to get the time to relax, getting late for the night sleep. SUN has done the cost cutting here and saved lot of money. 5) Also, to reach destination before lunch/dinner time so that cook gets time to preapare food many tourist points which were on the way were missed . 6) Kitchen was with SUN but while leaving for Kedarnath early morning, they didn’t even gave the tea/coffee. 7) Based on the experience SUN should give more accurate detail of the expenses for Kedaranath trakeing, so that tourist can carry enough cash. 8) SUN did not provided any help for senior citizen at the airport, there was no support for the people who don’t have smart phone. They sent the boarding passes on whatsapp, what about those who don’t have smart phone? 9) Tour guide left for Delhi before tourists . Tourist were on their own. My mother is senior citizen and it was a 1st flight for my Aunt. How were they supposed to manage? What was the use of sending them with Travels? If they were supposed to manage on their own why people need Travel Company? 10) Poor quality of snacks pouch and food. 11) SUN did not provide any food/dinner on return journey, from Rishikesh to Delhi, from 9 am to 5 pm only lunch was provided, no tea, no dinner. People may have reached home by midnight and SUN hasn’t thought of providing dinner to the people. 12) SUN do not have any contacts of doctor for emergency. In every area they should have at least one contact. 13) Total tour cost is same as Kesari but service was not up to that mark. When we are paying for full tour, SUN should provide breakfast, lunch, snacks and dinner. And on the way in the bus they should manage this.
Jun 30, 2022
I have booked three international tour program through Caper Travel Company. First time I went to Russia, September 2021. Due to best tour guide, Mr Mark, That tour was memorable. Second time I have again booked a tour due to past experiences and one of employ of this company, name Mr Ali, belongs to my native place. But I have seen much differences between Russia trip to Egypt tour. Third time, Mr Ali had said that, my company office is in Turkey and I have discussed to turkey official for best services and they have assured me for that. I have paid huge money about 5 lacks, excluding both way air tickets. They assured me provide a best customised private tour program but they only booked hotels. That’s all. No any others satisfactory arrangements for touring. No Proper foods arrangement. No proper vehicles. They provide Tempo travellers for two person. Turkey Manager of this company is very careless against Indian tourists. He did not behave like a tour operator. I have reached 10 AM at Istanbul. According to Turkey's tour program, my next connecting flight to Cappadocia was at 3.30 PM. Almost 6 hours waiting on airport. This was due to improper tour programs. I have reached Cappadocia at 7 PM due to 1 hour 15 Minutes far away from Airport. Flight time was only 7 Hours from Delhi to Istanbul but in Hotel, We reached after 23 hours. According to tour program, they did not provide breakfast on 14th June. My next destination was Antalya. when I reached there, no authorised persons of company was present at airport. After long waiting one of driver appear with a placard but they asked with me where should you go? This was very surprise for me. I have booked a customised tour, including hotels and all tour activities and Driver is asking where should you go?. I showed him hotel voucher, which was provided by the company and then he dropped me at the hotel. Next day tour time was given by Turkey manager at 10 AM. I have said to him for earlier because morning is early in Turkey. But Guide came at 10.10 AM. I am very punctual on time and this was disgraceful for me. When I discussed with local people of Antalya, I found that most important tourist places, like world's longest Aquarium is not included. Even Antalya is famous for world's longest Lara beach and some others beaches but no any beaches are included in tour programs. Company providing 5-star hotel but they are actually 3 stars and maximised their profits in cutting breakfast and dinners menu. They provided limited foods like Lunger. So If you are thinking to choose this company, please think again on your decision. This company has no own guide. Their employees are guides, except Mark of Sent Petersburg. Turkey Tour programme is a very bad experience for me and now I never choose this Company again. Good buy Caper!
Jun 29, 2022
IDBI HOME LOAN – IF YOU HAVE TAKEN HOME LOAN PRIOR TO DEC 2017 – READ THIS – AS YOUR ORIGINAL DOCUMENTS MIGHT BE AT RISK With a home loan and top up loan with IDBI Bank(Indira Nagar Branch and Electronic City Branch), the bank failed to be transparent and honest to the customer when Bank's document custodian(SHCIL) failed to keep documents safe. The original Sale deed was found dampened with all signatures spread across and khata document given for top up loan was found missing. Both instances were the aftermath of fire at StockHolding Document Management Services Limited(SHCIL) in Dec 2017. For the document that was damaged, bank never informed the customer and it came to light only when customer had to request for the original documents. Original khata document was given to the bank for the top up loan taken on 24th July 2015 and bank requested the customer to submit the same document again on 16th Apr 2018 - Hardly 4 months after the fire at SHCIL! Though one of the bank manager's mail states as per Finacle original Khata is submitted', the bank still looks for a physical copy of acknowledgement in digital age! When Bank holds the customer's sale deed/other original documents in capacity as the trustee of the owner, it is the duty of the bank to preserve it in the condition in which it was delivered. I hope several other customers would have gone through same pain after the SHCIL fire. It was only after continuous follow up, the customer was informed about the reason and provided a digital copy of sale deed signed by First Division Assistant(FDA)/Second Division Assistant(SDA). For Khata, the Bank still says it is not given - though the official mail communication states the other way. I am not sure how @IDBI_Bank and @IDBIBankCares can help on this. @StockholdingDMS was 'kind' enough to provide an acknowledgement to the Bank stating that 'the document stored by IDBI were partially damaged due to water used as a part of firefighting operations'. The bank did a follow up only on 29th Sep 2021- i.e. only after the customer found the damaged document! This in turn turns out to be a very silly affair - Just an apology mail for an important document that is probably the life's saving for a common man. Though this incident was brought to the notice of consumer helpline(docket #3070657), @nch1915 just reverted with the same response given by the bank. I could verify the SHCIL fire through - Thanks to @TOIIndiaNews Customers need to be more vigilant and need to think twice prior to take a home loan or hand over the original documents to this bank. This incident is being shared for the benefit of other customers who would have taken home loan during the same time.
Jun 28, 2022
MUTHOOT AWADHAPURI BRANCH NEVER TAKE LOAN FROM THEM. This incident happened in December 2021. I reported to them but no action taken. Horrible and worst customer service I ever came across. I went to close the loan account and they were asking for the receipt. There is one Bengali lady who don't know to speak to the customers. She shouted at the top of the voice and tell that they are not interested in the soft copy of the latest receipt which I got while topping up the loan. They just need the first receipt which they gave during the submission of my gold during 2018-2019. I said if they needed that they should have inform that even after top up of loan the main receipt is important. She said I have met her and she informed me. I told that during loan process I remember she was not there and only there was a malayalee guy who gave me that slip. She then started shouting that she is here since 12 years and she just took sick leave for 6months. This their rule. Even if they come half an hour late they deduct salary so that's company policy. She insulted me in front of everyone saying that I have taken loan in 2018 and till now I didn't come to pay the loan. I told I was paying it through Muthoot app and online payments. I gave my details and she got my all the bunch of receipt which I took it. She is tired of preparing my top up receipt and filling it. I SHOWED MY PASSPORT ( to my authenticity and a valid proof) AND SHE WAS NOT READY TO GIVE THE GOLD. According to her, I'm a regular customer so I must know the rules. I don't understand how does these details matter. I didn't come to get a job I went to close the loan. Then she said that I have to come again, I have to get the receipt from Manager and then I have to prepare an legal stamp paper of 100 and then submit it to the branch stating that this is Nisha and to prove that I have taken loan. These procedures are for 2 gm gold and loan amount is just around 6000. I never expected this kind of behaviour from their end. Everyone in that office was listening to our conversation but no one responded. The manager was out for marketing. That's why I left from that branch. Never ever take loans from Muthoot from Awadhapuri branch, Bhopal Madhya Pradesh Even after complained to them many times they haven't taken any action against it. JUST BECAUSE I DIDN'T HAD ANY RECEIPTS WITH ME. I Had the MONEY WiTH ME TO CLOSE THE LOAN. I DIDN'T HAD MUCH TIME TO FOLLOW THE PROCEDURE AND AS I HAD TO LEAVE FROM BHOPAL. While taking the gold they say 3 min loan but while closing the loan why 3 mins procedure cant be followed. I had my valid proof I had money to repay, I can sign it then why these procedures. How is that initial pledge paper so important when you have all the documents in places? If you didn't get my top up receipts then I would understand. I'm taking my own gold, that's my right to take it. They wasted my time, money and I'm simply paying the interest unnecessarily. Why is it so? Who is responsible for all these?
Jun 27, 2022
I arrived at the location and the welcome was shocking. There was no proper parking. The way to the rooms was horrible. Midway light went off and it was pitch dark with no emergency lights to guide. Literally there was no one to guide us to our hotel/rooms. Somehow we reached the hotel. We were roaming for 15 minutes trying to figure out where to go. Finally we thought let's figure out where is reception. We asked a person who guided us 50 steps down. When we went down there was a small room with no one there to guide us on how to check in. Finally one person came and seemed willing to help us. He figured out our room and guided us. It was our utter shock to see the room. We had booked two rooms costing us 38000/- which seemed like a bomb after looking at the kind of reception we got and the state of the rooms. They were smelling of seepage as if the rooms have been shut for a while and not in use. The corridor outside the rooms was pathetic. The dining hall was full of spider webs. There was seepage everywhere. We were fooled by their fraudulent marketing tactics. We stayed for two earlier nights at Sterling Resort Corbett and it costed us Rs 7000 per night. It had proper infrastructure. There was well defined parking and reception. We didn't go through the hassle of figuring out our first step at the hotel. There was someone waiting to welcome us and the entire welcoming process went so nice. We finally adjusted ourselves in one room. We are a family of four. We had planned this vacation after a very long time. The whole vacation has become miserable. We all were feeling helpless and frustrated, struck in one room in our vacation. This has been a most miserable experience ever. You are charging a high price for your property, please show hospitality and sense of service to client. Your staff has to be proactively looking to serve the client. They have to feel responsive to clients. On complaining we were told that we were free to complaint to anyone, we were free to put our reviews online. Which is not acceptable, I know we have paid 100% advance and at your mercy but that shouldn't be the feeling. The kind of money they are charging vs the kind of services that are being offered, there is a lot of gap. We were duped of our hard earned money because of their fraudulent marketing tactics. I sincerely wish no one falls prey to what we fell for. For everyone's reference, I have attached few pics of the property. Take a look and take your decisions accordingly
Jun 26, 2022
Hello, I am writing this review in lieu of a recent experience we had with Usha Mullapudi hospital. My brother had a stroke 1 year ago and he then got angiogram and other tests recently and was advised by doctors here to immediately get a bypass surgery or else he would have a risk of death anytime. The old man Mr Mullapudi himself was there for initial consultation and talked nicely so my brother felt comfortable and joined. Once he got admitted it was a completely different story altogether, none of the specialist he has during initial consultation were there anymore. A lady doctor Malini Lavanya would come visit and would scare the heck out of my family everytime with the disclaimer that my brother may just die on the operation table and no guarantees instead of giving confidence and kept talking about he may need additional weeks in the ICU which is extra lakhs!!! The surgery was not until another 5 days and we were pushing hard to talk to heart surgeon who would operate on my brother, but we always got an excuse and never given the name or chance to talk to them. So we started doubting and when I check reviews just here on Mouthshut, came across some horrifying stories of healthy ones died right after surgery. So after being there for 4-5 days we immediately took our brother back home. There was a next door patient also waiting for his surgery and he asked us why we were leaving and we basically told him we are not confident and stopped. We later learnt that next door patient died 3 days after his bypass at same hospital. All I say is we got lucky and listened to our guy feeling instead of these crazy doctors scare tactics. We have since watched Dr B M Hegdes youtube channel and learnt that heart blockages are common even in healthy children and infact good for your long life. These allopatgic doctors and hospital are recommending and pushing un necessary surgeries and playing with peoples health, causing deaths and in the way looting them of lakhs and lakhs. I would suggest anyone to think twice when these doctors say that your family member will die anytime after showing blockages as proof on an angiogram test. How did they survive fine until they got to the hospital ??? It's all scare tactics….please watch Doctor Hegdes channel and take time to go see a good Ayurvedic doctor or other natural methods of treating for much cheaper and less painful ways. Good luck and hope this review saves someone from grief and getting cheated, please think twice and God Bless!!!
Jun 25, 2022
Producer Karan Johar released 4 films in the post pandemic period. Out of these, 3 of them – Gunjan Saxena, Shershaah and Gehraiyaan – were released directly on OTT. The fourth film, Sooryavanshi, was not an out-and-out Dharma film. Hence, JugJugg Jeeyo is his first real release in cinemas post-pandemic. His last theatrical release was Good Newwz. It was directed by Raj Mehta who has also helmed JugJugg Jeeyo. And just like Good Newwz, Raj Mehta’s second directorial is also a crazy family entertainer! The story of the movie: Kuldeep Saini aka Kuku(Varun Dhawan) has been dating Naina(Kiara Advani) since childhood. They get married, much to the happiness of Kuku’s family, comprising his father Bheem(Anil Kapoor), mother Geeta(Neetu Kapoor) and sister Ginni(Prajakta Koli). Naina’s parents, too, give their blessings and so does Naina’s brother Gurpreet(Maniesh Paul), who is also Kuku’s best friend. Five years later, Kuku and Naina shift to Toronto, Canada after the latter gets a work opportunity. Kuku tries adjusting but fails. He takes up the job of a bouncer and is unhappy in life. This creates a rift in their marriage and they decide to separate. They are supposed to fly back to India for Ginni’s wedding. They conclude that they’ll inform everyone about their plans of divorce after Ginni ties the knot. Kuku and Naina land in India and are warmly welcomed by Bheem, Geeta, Ginni and Gurpreet, as they are oblivious that their marriage is on the rocks. Naina, meanwhile, gets a promotion in New York. She is supposed to join sooner than expected. Hence, she insists Kuku break the news of their divorce earlier than planned. Kuku decides to have a drinking session with his father and tell him the truth, with the hope that Bheem will handle the situation. The father and son sit down to drink. Before Kuku could open up about his divorce plans, Bheem confesses that he has decided to separate from his mother. JugJugg Jeeyo starts on a cute note. The film drops in the Toronto sequence and even during Ginni’s engagement sequence. However, it picks up once Bheem reveals that he wants to divorce Geeta. From here on, the film goes on another level. The scene where Gurpreet tells Kuku that Bheem has turned into a ‘tharki’ will bring the house down. The bachelor party sequence is engaging and also how Raj Mehta also focuses on what’s happening with Naina and Ginni at the same time is quite arresting. The intermission sequence is terrific and sets the tone for the second half. Post-interval, the director wastes no time as he introduces a huge confrontational sequence at the very onset. From hereon, the film oscillates between dramatic and funny sequences. Varun Dhawan looks quite dashing and his performance is first rate. What’s praiseworthy is that he’s not only playing the typical hero. Yet, he slips into the part beautifully. Kiara Advani looks stunning and proves that she’s growing as a performer with each film. She especially shines in the second half. Anil Kapoor is the life of the film and brings the house down with his comic timing. But his character is not just raising laughs and in the emotional scenes, he’s flawless. Neetu Kapoor underplays her part and leaves a mark in several places in the second half. Maniesh Paul is the funniest part of the film and will be loved. Prajakta Koli is lovely and manages to maintain a strong position amidst so many talented actors. Tisca Chopra(Meera) is apt for the part. The actors playing Balwinder, Gaurav and Kuku’s Toronto friend are decent. Elnaaz Norouzi is fine in the item song. The music is one of the USPs of the film.'The Punjaabban Song' is enticing.'Rangisari', played at the end credits, is soulful and shot beautifully.'Dupatta' works because it comes at a crucial point.'Nain Ta Heere' is okay and mainly works due to the visuals. John Stewart Eduri's background score is rich and enhances impact in several scales. Jay I Patel's cinematography is appropriate. The focus is more on the story and not on the locales of Punjab. Sukant Panigrahy's production design is rich. Eka Lakhani's costumes are appealing, especially the ones worn by Kiara Advani. Manish More's editing is neat as the pacing of the film is just right. Anurag Singh's story is entertaining and has all the trappings of a fun-filled family entertainer. Anurag Singh, Sumit Batheja and Rishhabh Sharrma's screenplay(additional screenplay by Neeraj Udhwani) is very tight. The narrative is peppered with hilarious and emotional moments in such a way that viewers won’t feel bored even for a moment. The writers deserve kudos as the humour springs out at the most unexpected places. Rishhabh Sharrma's dialogues are too funny and in confrontational scenes, the one-liners are sharp. Raj Mehta’s direction is supreme. His earlier film Good Newwz also dealt with two couples in an unusual situation. JugJugg Jeeyo is in the same zone but here, the couples are inter-related to each other and that makes it even more entertaining. His execution is also quite simple and hence, the film is easy to understand for multiplex as well as single-screen audiences. On the flipside, the goings-on becomes emotionally too heavy in the second half. A significant plot point in the finale is difficult to digest. Some of the best scenes of the film: - Kuku proposes to Naina - Kuku and Bheema’s drinking session - Kuku’s conversation with Bheem, Geeta, Naina and Ginni a day after the drinking session - Gurpreet tells Kuku that Bheem is a ‘tharki’ - The intermission point - Geeta finds out the truth - The hospital sequence - Bheem and Gurpreet enter Kuku-Naina’s bedroom from the window - The temple sequence - Naina and Geeta have a conversation over wine - Bheem at Meera’s house On the whole, JugJugg Jeeyo is a fun-filled entertainer that would be loved for its performances, plot, humour and strong emotional moments in the second half. At the box office, it has the potential to draw audiences in hordes and emerge as one of the biggest hits of the year. Recommended! My rating - 3.5/5!
Jun 24, 2022
We purchased the membership last month. I have a word of advice for the new members. 1. Record every conversation which takes place. 2. Ask them to write everything they promise and make them sign it. 3. Read the contract carefully. You will find clauses like " Subject to availability, which is a trap" 4. Take list of hotels on their panel from them before making the payment. 5. Take in writing from them that you will get booking if the request is made 15 days in advance. 6. Take phone numbers of reservation team members and also of their seniors. (I have been asking for the number of the senior management but they are not sharing the same. They don't let you meet the top management.) Reasons for these words of caution- After you get the membership- the reservation team denies all your previous communications with the sales team  and says openly "Verbal communications have no value" Sales team will show you 5-star hotels, which they don't have contracts with. You ask for list of hotels on their panel- They will say "we will send you the list" but they will never send you the list. (I have been asking for the list since a month now) They have some good hotels mentioned on their website but those are just for luring the new clients. We have been asking for a hotel in Aerocity for 4 weeks now. They have 4 hotels in Aerocity on their website but for the last 4 weeks their standard reply is "No availability. Get a hotel in Ghaziabad or Sahibabad" At the time of buying the membership, they had  assured us bookings in any hotel of our choice if booked 15 days in advance but their reservation team denies this and has a standard reply "Bookings not available, take some other hotel" Be careful. With regards to the membership- If what they promise is true, it's a very good deal. But unfortunately, that's not the fact. Sales and reservation teams speak a different language. They both are trained accordingly. We are stuck after making a payment hence a word of caution for others. If your taste is of mediocre hotels- 2-3 star category hotels, go for the membership. But if you are looking for quality hotels- 4-5 star category, this membership is not for you.
Jun 23, 2022
We placed an order(king size bed) with home center on 30th May and we were happy with the delivery as it happened on the scheduled date but till now we were not aware of what is coming next. Technician came over same day and while assembling the bed he found there is a scratch and light damage on the head of it, he further started to unpack the rest of the boxes and found multiple things are damaged. As expected, he said he can raise it to Home Centre people for a replacement to which I agreed. Tech told us that it will take 24 to 48 hours for the next action and left the site. Now my one room is fully occupied with cartons and damage wood. We called customer care after 48 hours of this incident and they said it will take another 24 to 48 hours, we agreed but there was no contact made. We asked again for the update but again they said 24 to 48 hours. This was so annoying, just imagine that one of your rooms is fully occupied with the wood and you have a toddler at home. We tried explaining this to them and asked them to at least pick the damaged product, they didn’t listen to the request. We said we don’t need the bed, refund our money, they denied and instead told us that replacement will be done in two weeks that too after waiting for one week . We were very clear to them that we can't wait and we want refund but we were forced to wait . We spoke to some supervisors like Krishna, Nalini who were kind enough to give us false hopes and made false promises that they will call us back with an update which was never done. We approached their social media team on Twitter but looks like it's being handled by bots as there is no proper response and all they do it forward the same complaint to same useless customer care folks. Now we are left with no options but to wait and watch. Horrible service and feeling completely harassed by the Home Center team. Bunch of jokers running the business. Date - 14th June After all this mental harassment when we were waiting for the replacement(they gave us the date 15th June) we thought of checking if it's going to be delivered tomorrow or not but to our surprise customer care rep said it will be delivered on 22nd. Again I spoke to the supervisor Ms.Nalini( not sure if she is really a supervisor or not), she said it will be delivered on 16th for sure and she can send me an email on the same but she didn’t and asked time till 2pm. No one called us till 4pm and when we contacted them again one of representatives says it will be delivered on 15th for sure. I asked for a written confirmation on which he said there is a separate team for that who can send emails to the customer but he can surely put a request to them. After 2 3 mins, I got call from Nalini who said she couldn’t call me as she was busy on some other call and she can't give me email confirmation as she didn’t get the confirmation from her internal department. When I told her that her colleague told me 15th, she said that’s not the right date and they can't deliver it on the 15th. And the story continues …. It's not resolved yet and I have no hopes from this vendor now.
Jun 22, 2022
Review on IKEA Nagasandra Bengaluru. The facility invited all members on 19th June, Sunday before official launch. We visited with excitement and discovered its a complete mismanaged and unlike professional staff in Hyderabad. **1.** After we entered the escalator stopped suddenly with jerk and my 3 year old kid fall down with injury. The staff saw and said sorry for the inconvenience caused rather than addressing the electrical fault or flagging the same (although she was holding a walkie-talkie). We shared the concern to address the electrical fix so that other people don't face the same but she was not bothered. Luckily we were moving up, if the escalator would have been stopped whilst moving down it would have been a big accident. **2.** We were invited on a particular time slot, but when we checked with other visitors it seems no one followed the time all dropped-in as per their time which created a chaos. **3.** Went to the food counter and the supervisor responsible to manage the queue was continuously busy on his cell phone and chatting with another staff. Once entered, the kitchen staff were also slow in serving and wondering how to cater. Few went inside to bring plates and returned after 10 mins by the time there were a long queue lined up. **4.** Once we got the seat, looked for a microwave to warm the soup which was been served almost cold, when asked the staff they replied the microwave is not working and to manage with the same soup. **5.** When went to coffee m/c the machine went off and no one bothered to address and was directed to another machine. None of the staff responds politely and all were so busy interacting among themself as of its a first job they got. **6.** While having food we discovered someone took away the trolley to keep back the plates, went to another staff and asked to share a trolley, and the staff responded in local language asking me to go and stand back into the queue with anger. **7.** Went to furniture section to customise the wardrobe, there were 3 staff on table and all struggling with computer. After 15 min of wait to understand one person asked us to come back after 15 more min as the actual counter operator went on break. **8.** Improper sinages to exits. When checked with few security folks standing near fire exit as help showing the direction to exit, the security directed us to wrong direction showing entry inside. Finally few like minded other customer with family we came together and figured to exit outside. **9.** There is no mobile network found inside so if you leave behind your family member you can't reach them over phone. The complete setup and facility seemed messed up and unorganised with fresher non trained, non professional staffs. Only few overseas supervisor/management staff were roaming around and all were busy impressing them which was very clearly visible by all other customers as well. It's a complete mismanagement and bitter experience. Hyderabad and Mumbai IKEA is very nicely managed with professional staff. Electrical safety is also a concern where we observed many open cables laid down. Best wishes to IKEA bangalore with such non professional staff and mismanaged crowd.
Jun 21, 2022
I want to share my story of fraud done by Flipkart and Jeeves with regard to my Flipkart MarQ TV purchased on 09-Aug-2019(Flipkart order no OD116221047053323000) along with 3 Years Complete Protection Plan. My TV got out of order on 31st March 2022 for which I raised the service request with Jeeves. Jeeves technician visited my residence and informed me the Power PCB card has some issues and needs to be replaced. Jeeves technician visited my house thrice but was not able to fix the issue as they were using either repaired or non-genuine spares. Finally, on 16th April 2022, another technician visited with another Card. This time TV started working and asked me to sign the report. This is the biggest mistake I did as the TV stopped working within 2 hours of repair on the same day. I called the technician and informed him that the TV stopped working again. He asked me to raise the service request again. I raised the service request again with Jeeves. After waiting for several days, I called Jeeves to get an update and Jeeves told me they are unable to get the card and hence they will not be able to repair it and asked me to accept 70% of the cost of purchase of the TV which is Rs.8583. I accepted this proposal and asked them to process it but on the next day they told me that they have repaired the TV once on 16th Apr 2022(this repair worked only for two hours) so they will deduct Rs. 3190 from my refund and will pay only Rs. 5393. I raised the protest against this fraud and did a lot of follow-ups with Flipkart and Jeeves to pay the full amount i.e., Rs. 8583 as this TV is under 3 years complete protection plan(Under this plan I am entitled to get N number of repairs free of charge). Flipkart and Jeeves just kept on lingering the issue and ultimately gave me Rs. 5393 today i.e. 07-Jun-2022 and cheated me for Rs. 3190 which I never expected from Flipkart. I have learned following lessons learned from this episode: - • Never sign the report on the same day of repair on the technician’s request and asked them to wait for some days. After running the TV for at least 20 days then only close your service request. • Never trust the Plans sold along with TV by Flipkart as they hide the important Terms and conditions for example they sold me the 3 Years Complete protection plan without mentioning that one-year manufacturer’s warranty is included in this plan which means effectively you get 2 years of protection plan or extended warranty. • Do not buy Jeeves services as this is a total fraud company.  It seems they use are non-genuine spare parts. • Lastly don't buy costly items like TV of Flipkart Brand as it seems they get these manufactured by non-standard manufacturers who are using inferior quality components resulting in frequent trouble and a very low overall life. In my case TV has given me service hardly for around 2 and a half years.
Jun 20, 2022
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